Systematic Review This is an Open Access article distributed under the terms of the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. 1. Introduction According to the US Federal Emergency Management Agency (FEMA), approximately 40% of companies that are severely affected by a disruption in the supply flow go bankrupt (Federal Emergency Management Agency, 2016). Regardless of the sector and size, supply chains face a myriad of threats in global operations, which vary from cyber risks to natural disasters. As businesses enter an era of economic, geopolitical, societal, technological and environmental uncertainty (World Economic Forum, 2017), a wide range of unforeseen and unavoidable risks may incur, which might cause minor to major impacts to companies throughout supply chains. Recognizing that market instability directly affects supply chain operations, it is acknowledged that competition is no longer between individual companies, but rather between supply chains (Christopher, 2012). In this context, building resilience is an important factor for organizations, as well as for their supply chains (Hohenstein et al., 2015). In Operations Management, resilience is defined as a set of organizational capabilities to face immediate and unexpected changes in the environment with proactive and reactive actions so as to anticipate, adapt, respond, recover and learn from any disruptive event (Kamalahmadi & Parast, 2016; Ali et al., 2017). Therefore, developing skills to manage organizational resources (tangible and intangible) is fundamental to achieve resilience in the supply chain, thereby achieving a competitive advantage. Assuming that it is not possible to manage any resource that cannot be measured and that consumers are increasingly demanding, analyses and surveys regarding performance indicators have been increasing in recent

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Em busca de um bom gerenciamento, gerentes têm usado indicadores de desempenho como método de auxílio a tomada de decisões. Autores identificaram que a resiliência na cadeia de suprimentos pode ser medida considerando seu impacto na performance. Desta forma, o presente artigo busca entender como fatores geradores de resiliência podem auxiliar na manutenção de determinados indicadores de desempenho da cadeia de suprimentos. Para tanto, uma revisão sistemática de literatura foi desenvolvida em uma base de dados internacional (Web of Science). A partir de 39 artigos, identificou-se indicadores de desempenho e fatores geradores de resiliência, os quais foram correlacionados e discutidos. Como resultado, foi possível verificar uma relação positiva dos fatores geradores de resiliência aos indicadores de desempenho da SC levantados na literatura. Dos 12 indicadores levantados, alguns se mostraram mais claramente relacionados aos fatores para geração de resiliência, tais como capacidade de produção, estabilidade financeira e custo relacionado ao fornecedor. Pesquisas futuras serão desenvolvidas a partir das limitações deste estudo.