Benchmarking of electricity distribution utilities has been widely used as a means to contribute for the adoption or reinforcement of enhanced competitiveness and innovation practices to optimize costs, increase customer satisfaction, improve corporate image and maximize profits. The purpose of this paper is to present a benchmarking study for the maintenance and outage repair activity carried out by a Portuguese electricity distribution company, EDP Distribuição (EDP-D), using the Value-Based DEA method, which builds on links between Data Envelopment Analysis (DEA) and Multiple Criteria Decision Analysis (MCDA). This study illustrates the impact of the incorporation of managerial preferences in the classification and ranking of 40 network areas served by EDP-D, confronting the results with a previous study based on a BCC DEA model. In order to deal with the underlying uncertainty, the Value-Based DEA method for performance evaluation is adapted to include the concept of super-efficiency. Besides identifying best practices, sources of inefficiency, gaps relatively to best practices and opportunities for improvement, this analysis supports the introduction of corrective measures and informs decisions about future goals.
Purpose – There is a great interest from the European Union in measuring the efficiency of energy use in households, and this is an area where EDP has done research in both data collection and methodology. This paper reports on a survey of electric energy use in Portuguese households, and reviews and extends the analysis of how efficiently households use electrical energy. The purpose of this paper is to evaluate household electrical energy efficiency in different regions using econometric analysis of the survey data. In addition, the same methodology was applied to a time-series data set, to evaluate recent developments in energy efficiency. Design/methodology/approach – The paper describes the application to Portuguese households of a new approach to evaluate energy efficiency, developed by Filippini and Hunt (2011, 2012) in which an econometric energy demand model was estimated to control for exogenous variables determining energy demand. The variation in energy efficiency over time and space could then be estimated by applying econometric efficiency analysis to determine the variation in energy efficiency. Findings – The results obtained allowed the identification of priority regions and consumer bands to reduce inefficiency in electricity consumption. The time-series data set shows that the expected electricity savings from the efficiency measures recently introduced by official authorities were fully realized. Research limitations/implications – This approach gives some guidance on how to introduce electricity saving measures in a more cost effective way. Originality/value – This paper outlines a new procedure for developing useful tools for modelling energy efficiency.
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