This article aims to determine the direct and indirect effects of social exchange relationships Leader Member Exchange and Team Member Exchange (LMX and TMX) on organizational commitment and happiness at work. Based on the literature review and relying on the Social Exchange Theory perspective, the authors constructed the hypothetical structure, including the four variables under study. The sample comprised 177 employees from Mexican firms, and the proposed hypotheses were under examination through a path analysis. Results show that LMX, TMX, and happiness at work have a direct effect on organizational commitment. We also found an organizational commitment to be a partial relationship mediator between LMX and happiness at work.
El propósito de este estudio es proponer un modelo que muestre el perfil del Chief Information Officer (CIO) en la alineación de las tecnologías de información con la estrategia del negocio para el caso de grandes corporativos mexicanos, con la finalidad de que se reconozca la importancia de este rol en la consecución de las metas organizacionales y se tenga una percepción más adecuada de su alcance en las organizaciones. Los resultados obtenidos hasta este momento indican que el género que predomina en el rol del CIO es el masculino, con un rango de edad que tiende a ser mayor de 40 años y el idioma que consideran importante para el CIO es el inglés, considerando que las habilidades directivas que destacan son la comunicación y el liderazgo, mientras que los conocimientos predominantes requeridos son el análisis del negocio y el apoyo a la innovación empresarial.
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