This paper examineslooks at the implications of quality auditing in Hhigher Eeducation in the UK from a labour process perspective. It examines and questions the idea that quality is a panoptic mode of managerial control and surveillance over the academic labour process from which there is no escape. The paper shows how conditions of possibility of resistance to quality auditing do exist, but that, unfortunately, these include 'peer exploitation'. This term reveals the ways in which academics avoid responsibility for, or significant involvement in, quality to protect their personal research and career interests at the expense of others who are left to shoulder their share of responsibility.
Not long ago, Compare the Market, a UK-based online aggregator of car insurance quotes, had little distinctive presence in the marketplace. Yet the company's fortunes have been radically transformed since the launch in early 2009 of its award-winning marketing campaign, 'Compare the Meerkat', fronted by the much-loved anthropomorphic mascot, Aleksandr Orlov. This paper utilises literary insights to explain the peculiar piquancy of this popular anthropomorphic marketing campaign. To establish its consumer appeal, we conduct a literary exploration of the rich, textured experience of Aleksandr Orlov's imaginary world. In doing so, we postulate that the triumph of the campaign lies in its, albeit inadvertent, amalgamation of three literary genres: Russian literature, comedy literature, and adventure literature.
This paper addresses the problem of information technology systems failure. It is argued that conventional approaches to project management assume that success depends upon imposing control. This paper invokes a novel metaphor, namely the chimpanzees’ tea party, for highlighting the limits of this assumption and showing how control-based approaches to project management can be counterproductive. Paradoxically, situations may arise where projects can be more effectively controlled by not attempting to impose control. Mind is the forerunner of everything. Mind is sovereign. All things are generated by mind. (Dhamnapadi, verse 1)
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