The object of this research was the comparative analysis of the students assisted by the Institutional Tutoring Program (PIT) of the Tecnologico Nacional de Mexico and who are enrolled in different academic engineering studies. The research was done in three technological institutes in the Comarca Lagunera. A comparative study with t-test was carried out between the administrative and IT study areas, with a confidence level of 97%. Among the findings, it is worth noting that the tutored students of administrative careers are more sociable than their peers in the IT area, but these students have more confidence in their tutor to talk about their personal problems; students who use institutional support services perceive that their participation in the tutorial program improves their grades, they ask their tutor for help and are more willing to listen to his advice and recommendations. Regarding the type of family, students who live in families with both parents are more daring than those who come from another family type.
The TecNM campus Lerdo is developing a Web Based System for the Management of the Residence Procedures (SIGEPRORE), in order to adhere to the ISO 9001:2015, which this institution of higher education currently operates under, for which it is necessary to automate the current professional residency quality management system. SIGEPRORE is an institutional software package designed to support all those involved in the professional residency procedure. It has a new and improved web design, which allows the integration of new modules, functionalities, and technological tools for increased user optimization. Participants in this project are students from the engineering degree in computer systems of the ITSL and professors’ part of the academic body in consolidation "Software engineering applied to solutions". The agile methodology used as a guideline to develop the project was the SCRUM. The impact of the project is of great relevance as it is intended to establish a web system which will contain all the operating policies of the professional residence and quality management system.
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