La inversión en capital del conocimiento, y en innovación se considera por varios autores como elemento clave para la mejora en productividad. Este documento propone la utilización del enfoque de capacidades dinámicas para administrar el conocimiento, para la generación de innovación, lo cual llevaría a las empresas a mejoras en productividad, y a escalar posiciones en la cadena de valor global.
Companies are continuously looking for resources and skills which lead them to a higher performance. Companies should manage not only the resource access, but a collaborative strategy as well, which maximizes the benefits of a healthy and constructive interaction expected between customer and provider. This paper analyzes the case of a company accustomed to operate with a traditional business model, and the paradigm shift that was necessary as a result of its exposure to the new customer's requirements and demands for total openness, cooperation and transparency.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.