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This article employs a symbolic interactionist perspective to analyse the act of 'taking others into account' as a premise for nurses' face-to-face reporting and documenting in patient record systems. Two case studies indicate that replacing faceto-face communication with extended employment of patient record systems may hinder the practical accomplishment of nursing handovers.

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With the popularity of digital transformation programmes becoming widerspread, our study is motivated by a need to understand who has the responsibility for digital transformation across different types of organisations and industries. We take a specific focus on the Chief Digital Officer which has been considered the most fast growing executive role in the recent years. In particular, in this paper, we present a research in progress study that aims to examine the role of Chief Digital Officer in enabling digital transformation in traditional, predigital organisations, and to identify its impact on the IT department of these organisations. The empirical study is based on the qualitative approach with its main dataset deriving from a series of semi-structured interviews. The study is expected to have both theoretical and practical implications on the management of digital transformation.