eHealth ha permitido mejorar el desempeño de múltiples sistemas de salud alrededor del mundo, a través de estrategias nacionales de integración (estructurada y coordinada) de las Tecnologías de Información y Comunicación (TIC) al sector salud, sin embargo, una vez establecidas las bases para desarrollar e implementar soluciones eHealth, no existe un único camino para que los investigadores, ingenieros, médicos y otros interesados trabajen sobre la creación de soluciones eHealth. Por esta razón, se propone un método con enfoque sistémico-transdisciplinario para el diseño de dispositivos eHealth, con la intención de satisfacer los requerimientos y las necesidades de todos los involucrados en el uso del dispositivo, así como, con la normativa establecida en los diferentes países. A partir del enfoque sistémico y transdisciplinar, se plantea la elaboración de un método que una sinérgicamente distintos métodos sistémicos, que permita la continua colaboración y compartición de experiencias de los involucrados. En consecuencia, el método permitirá el diseño de dispositivos eHealth que, sin importar su uso, estén apegados a las necesidades del usuario, requerimientos del personal que lo utilizará, normativas y reglamentación del país donde se desarrollen y que brinden la satisfacción total en el dispositivo. Finalmente, el diseño de soluciones eHealth a través del pensamiento sistémico permite, a partir del análisis de las necesidades y requerimientos, entregar un producto que satisfaga a todos los involucrados y sea sustentable, a través de la exploración de diversas perspectivas, la observación del contexto, la participación de los involucrados, discusión y concordancia de intereses.
<p>EHealth has improved the performance of multiple health systems worldwide by integrating Information and Communication Technologies (ICTs) into national (structured and coordinated) strategies in the health sector. However, once the foundation is laid for the development and implementation of eHealth solutions, researchers, engineers, doctors and other stakeholders have no single way to develop eHealth solutions. Therefore, a systematic interdisciplinary method is proposed to design electronic health equipment to meet the requirements and needs of all people involved in the use of the equipment, and comply with the laws and regulations of different countries.</p><p>On the basis of systematic and interdisciplinary methods, a method is proposed, that is, the collaborative use of different systematic methods allows stakeholders to continue to cooperate and share the experience. Consequently, the method will allow the design of eHealth devices that, regardless of their use, meet the needs of the user, the requirements of the personnel who will use them, the standards and regulations of the country where they are developed, and provide total satisfaction with the device. Finally, the eHealth solution is designed through systematic thinking, through the analysis of needs and needs, and through exploring different perspectives, observation backgrounds, participant participation, discussion and stakeholder consistency, so as to provide a sustainable product that meets all participants.</p>
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