In this paper we present our project on interdisciplinary evaluations of existing smart grid environments regarding (1) the technical performance of smart energy products and services, (2) end users perceptions, (3) stakeholder processes and (4) market aspects. Our evaluations are based on data and information originating from real life pilots and demonstration projects in the field of smart grids in residential areas in the Netherlands and in Austria. The so-called CESEPS project is executed in the European ERA-Net Smart Grids Plus program. CESEPS stands for Co-Evolution of Smart Energy Product and Services. Its main objective is to support the development of smart energy products and services for local smart grids that better respond to the demands and concerns of all stakeholders in terms of performance, cost, reliability, safety and robustness, sustainability and energy-efficiency, and end users' comfort. Besides comparative data analyses and user surveys, this three year project comprises simulation activities to model existing and innovative smart grid energy products to evaluate their feasibility, given the aspects above mentioned. In this paper our approach will be explained and illustrated by several examples of ongoing subtopics of research and knowledge dissemination among stakeholders in the smart grid sector.

Figure 1: A group of ASAP (1, 3, 5) and GRETA (2, 4) agents in the same Unity environment. A user can participate in a multiparty group conversation by selecting a response from the menu on the right (in the same interface or on a separate device).