Purpose The purpose of this paper is to analyse current challenges and to articulate the preconditions for data-driven, fact-based product portfolio management (PPM) based on commercial and technical product structures, critical business processes, corporate business IT and company data assets. Here, data assets were classified from a PPM perspective in terms of (product/customer/supplier) master data, transaction data and Internet of Things data. The study also addresses the supporting role of corporate-level data governance. Design/methodology/approach The study combines a literature review and qualitative analysis of empirical data collected from eight international companies of varying size. Findings Companies’ current inability to analyse products effectively based on existing data is surprising. The present findings identify a number of preconditions for data-driven, fact-based PPM, including mutual understanding of company products (to establish a consistent commercial and technical product structure), product classification as strategic, supportive or non-strategic (to link commercial and technical product structures with product strategy) and a holistic, corporate-level data model for adjusting the company’s business IT (to support product portfolio visualisation). Practical implications The findings provide a logical and empirical basis for fact-based, product-level analysis of product profitability and analysis of the product portfolio over the product life cycle, supporting a data-driven approach to the optimisation of commercial and technical product structure, business IT systems and company product strategy. As a virtual representation of reality, the company data model facilitates product visualisation. The findings are of great practical value, as they demonstrate the significance of corporate-level data assets, data governance and business-critical data for managing a company’s products and portfolio. Originality/value The study contributes to the existing literature by specifying the preconditions for data-driven, fact-based PPM as a basis for product-level analysis and decision making, emphasising the role of company data assets and clarifying the links between business processes, information systems and data assets for PPM.
Digitalizing business analytics by generating relevant information from data to gain valuable insights and to enhance decision-making is a key ability for companies. We describe a potential concept for digitizing company analytics to enable data-driven approach by providing a path from information needs to visualizing the analysis results, including the consideration of analysis logic, relevant data, and necessary data model. Company business processes, IT applications, and data assets provide the foundations to build upon. The developed concept may enable practitioners to consider possible applications and the needed, already existing technologies.
works as a doctoral student at the University of Oulu in Finland. He has a Master's degree in Industrial Engineering and Management. His research interests cover data-driven management, digitalisation, product management, product portfolio management, and product lifecycle management.Erno Mustonen received his Master's degree in Industrial Engineering and Management from University of Oulu, Finland in 2017. His research interests include product management, product portfolio management, productization, product lifecycle management, and product data management. Currently, he is working as a doctoral student at the University of Oulu.Dr Janne Harkonen received his Bachelor's degree (1st Class Honours) in
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