Networking is considered an integral feature of job search, yet its behavioural manifestation has received little attention in the extant literature. Here this is addressed in a study of young job-seekers that adopted an egocentric network approach underpinned by Information Behaviour theory, with specific reference to Wilson’s model of information needs and seeking. The analysis of data from semi-structured interviews reveals that job-seekers acquire a broad range of job search information from contacts in their networks, and that the contributions of such contacts extend beyond the sharing of job vacancy alerts. In addition, in cases where social media platforms are accessed by job-seekers, these facilitate crucial ties to industry contacts, and provide valuable informational opportunities to those who adopt them. These findings contribute to a widened understanding of the information behaviours that support the effective mobilisation of contacts within social networks during job search, and are of particular interest to policy-makers whose remit includes the employability of the youth labour force.
Social media are powerful networking platforms that provide users with significant information opportunities. Despite this, little is known about their impact on job search behaviour. Here, interview (participants = 7), focus group (participants = 6) and survey ( n = 558) data supplied by young jobseekers in Scotland were analysed to investigate the role of social media in job search. The findings show that Facebook, Twitter and LinkedIn are the most popular platforms for this purpose, and that the type of job sought influences the direction of user behaviour. Frequent social media use for job search is linked with interview invitations. The study also reveals that although most jobseekers use social media for job search sparingly, they are much more likely to do so if advised by a professional. Combined, the findings represent a crucial base of knowledge which can inform careers policy and be used as a platform for further research.
Purpose Although social networks are considered influential to employment outcomes, little is known about the behavioural manifestation of networking during job search. The purpose of this paper is to examine the role of networking amongst 16–24 year old active jobseekers living in Scotland. Design/methodology/approach A sequential, mixed methods approach was applied to gather data, including interviews (no. of participants=7), a focus group (no. of participants=6) and a survey questionnaire (no. of participants=558). The study design was underpinned by a prominent model from the field of Information Science. As such, job search networking has been treated as an information behaviour. Findings The findings show that young people acquire different types of information from network contacts throughout job search, and that frequent networking is associated with positive outcomes. This is especially true of engaging with family members, acquaintances and employers. However, barriers such as a lack of confidence or awareness mean that few young people make the most of their social contacts when seeking work. Practical implications Careers professionals can use this knowledge to advise clients on maximising the potential of social networks as sources of job search information. Originality/value A key contribution of this work is that it provides a detailed insight into a topic that has been neglected in previous studies: that of the process of job search networking as an information behaviour.
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