Service delivery in the South African public sector seems to have eluded both the anticipated beneficiaries and the custodians who are the officials involved, role players and some stakeholders. The problem of the study was to investigate the role of the South Africa's public sector in economic development for the country. Twenty-eight managers in government departments shared their experiences in this study by providing information about the way their employees who should be prime to the responsibilities are familiar with the various aspects of public sectors in implementing out the mandate of development to improve the economy of South Africa. The managers found most employees to be inadequate for their jobs. In addition, they did not have impressions of confidence regarding their employees. The study recommended that proper merit-driven recruitment should be effected in the public sector and that public servants in the service be educated.
The paper focuses on experiences of resigning academics in higher education institutions (HEIs) of South Africa. The concern was the huge monetary cost involved, and student delays due to these resignations. The networks of the researchers benefitted this study by being alerted to resignations of academics in HEIs and arranging some of the interviews that were held. In some cases, exit interviews were also used. The study shows that these HEIs are negligent by failing to develop the appropriate policies for the new dispensation, and the bad practices of appointing managers. In addition, the improperly appointed managers lack skill and knowledge in management. As a result they discriminate, victimize and make job unbearable for some employees. Some of these employees who end up rising. Moreover, the decisions taken by the improperly appointed managers are also not monitored. Hence,the poor decisions made are not being over-ruled. The recommendations are that policies should be designed to align with the laws stated, and suitably experienced and qualified officials be appointed to enforce the policies. Also, interventions are needed regarding the powers given to improperly appointed managers
Information and Communication Technology has changed the way of learning and sharing the knowledge in the education sector. Students prefer to participate and learn in web based environment. But they can be benefitted in this environment only if they have internet self-efficacy. The objective of this paper is to construct an "Internet Self-efficacy Scale" which can be used to determine the internet related ability and skills of secondary school students. The internet self-efficacy scale was administered to 350 students studying in ninth and tenth grades. Initially a preliminary draft of scale comprising 51 statements was constructed. After review and evaluation of statements by the experts, statements were reduced to 33. The 17 statements were retained in the final draft of the scale. The results of test-retest reliability indicate that the scale is reliable with reliability coefficient 0.89. Content validity was calculated and the scale developed was found to be valid.
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