In this article, we theorize a novel approach to addressing the world’s grand challenges based on the philosophical tradition of American pragmatism and the sociological concept of robust action. Grounded in prior empirical organizational research, we identify three robust strategies that organizations can employ in tackling issues such as climate change and poverty alleviation: participatory architecture, multivocal inscriptions and distributed experimentation. We demonstrate how these strategies operate, the manner in which they are linked, the outcomes they generate, and why they are applicable for resolving grand challenges. We conclude by discussing our contributions to research on robust action and grand challenges, as well as some implications for research on stakeholder theory, institutional theory and theories of valuation
This article, together with a companion video, provides a synthesized summary of a Showcase Symposium held at the 2016 Academy of Management Annual Meeting in which prominent scholars—Denny Gioia, Kathy Eisenhardt, Ann Langley, and Kevin Corley—discussed different approaches to theory building with qualitative research. Our goal for the symposium was to increase management scholars’ sensitivity to the importance of theory–method “fit” in qualitative research. We have integrated the panelists’ prepared remarks and interactive discussion into three sections: an introduction by each scholar, who articulates her or his own approach to qualitative research; their personal reflections on the similarities and differences between approaches to qualitative research; and answers to general questions posed by the audience during the symposium. We conclude by summarizing insights gleaned from the symposium about important distinctions among these three qualitative research approaches and their appropriate usages.
Innovation processes are complex. It is through local interactions among people and technologies that diverse and novel outcomes emerge. Even when governed by simple rules, such interactions can generate nonlinear temporal dynamics. Given such complexities, how might an organization sustain innovation for continued growth and vitality? Drawing on an in-depth study of innovation practices and journeys at 3M Corporation, we identify how combinations of practices — which we conceptualize as complexity arrangements — afford multiple agentic orientations simultaneously for the actors involved and thereby facilitate sustained innovation.
Why would an organization pursue membership in an organizational category, yet forego opportunities to subsequently promote that membership? Drawing on prior research, we develop a theoretical model that distinguishes between basic and subordinate categories and highlights how organizations may differ in their promotion of the same subordinate category. We hypothesize that a subordinate category's contextual distinctiveness within different basic categories increases promotion, and that these effects are amplified in relatively larger subordinate category peer groups. To test our hypotheses, we developed a proprietary web-based software toolset and gathered textual and graphical data regarding B Corporations' web-based promotion of their certification. We supplemented our statistical analysis with interviews of Certified B Corporation entrepreneurs and executives. Our findings challenge prior assumptions about the causes of promotional forbearance, while extending our understanding of category distinctiveness within contexts as well as sources of intra-category variation. B Corp status has become a badge of honor.-Entrepreneur magazine I'm not sure our clients know that we are a B Corp. It's just not something that we bring up.-2015 Interview with a B Corp executive Why would a company obtain membership in an organizational category-the "meaningful conceptual systems" that group organizations on the basis of 2017 2295 Gehman and Grimes 2017 2297 Gehman and Grimes
a b s t r a c tShifting to dramatically more sustainable systems is an unconventional or wicked problem, encompassing multiple actors, disciplines, and values. Yet to date, sustainability initiatives have been tackled primarily by means of conventional managerial approaches. We contend that these approaches are illsuited for achieving sustainability transformations. We propose an alternative approach founded upon the sociological concept of robust action. In robust action, leaders embrace ambiguity (rather than striving for clarity), focus on short-term accomplishments (rather than long-term goals), and are satisfied with oblique movement (rather than linear progress). We elaborate on three robust strategiesdparticipatory architecture, multivocal inscription and distributed experimentationdand investigate their effectiveness in three sustainability related contexts: wind power, sustainability reporting and microcredit. We conclude by discussing the applicability of robust action to other contexts, and the complementarities between robust action and other forms of leadership towards sustainability.
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