Background: The novel Coronavirus Disease-2019 (COVID-19) pandemic, a deadly contagious disease has left the global village in disarray, driving people and firms, especially healthcare service providers to rely heavily on information communication technologies (ICTs) for administering telemedicine through digital tools. This study contributes to knowledge and information sharing and debates on cybersecurity.Objective: The objective was to analyse the impact of cybercrimes on the global economy at a time when the whole world is focused on fighting and minimising the spread of COVID-19. The study also analysed common cybersecurity threats, attacks and information systems security vulnerabilities during the period of the pandemic.Method: The study adopted a systematic literature review from December 2019 to June 2020. There are global research studies on cybersecurity issues brought about by the coronavirus pandemic, and therefore, literature survey was not limited to any geographic area. A mixed method research was adopted in this study.Results: The study revealed that there is an exponential growth of cyberattacks and threats because the global economy has been paying much attention to the COVID-19 pandemic. During the pandemic, large corporations, healthcare industry and government agencies have been targets for cyberattacks and threats.Conclusion: It has been demonstrated that cyberattacks and threats during the COVID-19 pandemic are rising exponentially, creating another wave of challenges for the global economy, which is already reeling under the novel coronavirus. Thus, exerting excessive pressure on financial and human resources that have to contend with the novel coronavirus, with the expectation that resources have to be mobilised to deal with cybercrimes. The study recommends that firms and individuals should devise cybersecurity interventions to protect their data and information systems infrastructure.
Purpose This study provides empirical evidence for the impact that income and expenditure fluctuations have on understanding the fundamentals of BoP household share-of-wallet in South Africa. Design/methodology/approach The study used a longitudinal financial diary methodology to record household income in 80 households (in four different geographic areas) over four monthly waves. Findings The study showed the lack of reliability of aggregated population income and expenditure surveys when understanding the specific behaviour of BoP households. The study concludes that major category trade-offs occur on a monthly basis, and that these trade-offs directly impact our fundamental understanding BoP SoW. Originality/value While the BoP consumer theory is developing (especially in the last decade), most of the theory is focused on development and business strategy. Empirically based consumer theory is noticeably lacking, given that the BoP is the largest population segment on earth. In addition, research is largely absent of highly rigourous and in-depth quantification of consumer SoW behaviour. This study contributes to the BoP theory by examining monthly fluctuations in income and expenditure, a line of analysis not done before to this extent. In doing so, the study proposes a new metric for the measurement of category expenditure as an index of the total spend.
Background: The purpose of this study was to review existing research on mobile banking diffusion and investigate the adoption of mobile banking in sub-Saharan Africa (SSA).Objectives: Based on the failure of the M-Pesa in South Africa, this article also attempted to determine why mobile money service systems are difficult to apply transnationally.Method: This was a literature survey, analysing mobile money literature during the period 2006–2016. Because of the current explosiveness of mobile money in SSA, the focus of this literature survey was limited geographically to South Africa, Zimbabwe and Kenya.Results: The results of the literature survey and the real-world examples mainly show that a transnational application of mobile money service systems is difficult to implement.Conclusion: This research elucidates the demand and need for mobile money service systems in SSA while underlining the explosiveness promoted mainly by rapid technological progress.
Background: Effective knowledge organisations (EKO) create dynamic capabilities through the acquisition, creation, sharing and retention of knowledge. These EKOs are designed to enable an organisation to improve best practices in business. As knowledge is different from other organisational resources, decision-makers ought to understand the importance of knowledge to an organisation. In order to fully utilise knowledge-management (KM) practices and to enhance efficiency, management should appreciate and understand the importance of KM. A proper understanding of KM will add value to organisational knowledge. Objective: This study focused on investigating the knowledge-management practices at selected banks in South Africa. The objective was to establish the extent to which selected banks had implemented knowledge-management practices such as the acquisition, sharing and retention of knowledge.Method: Quantitative and qualitative data for this study were collected through the use of a multi-methods approach. Data were collected from middle and senior managers through the use of questionnaires and an interview protocol. All usable quantitative data were analysed using Survey Monkey and Microsoft Excel 2010 whilst thematic analysis was used to extract detailed, rich and complex data accounts from interviews. Results: Though the study revealed the presence of KM practices at selected banks, KM concepts were not universally understood, thus impeding the organisation-wide implementation of KM practices. Knowledge-management practices were only discussed as a footnote because no formal policies existed to add value to KM initiatives. Conclusion: The study concludes that organisations such as banks should perform a knowledge inventory. Knowledge inventories will become handy during the process of developing KM policies and practices for integrating work processes, collaborating and sharing (including the efficient use of knowledge technology platforms) and developing an enabling institutional culture.
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