Purpose Small- and medium-sized enterprises (SMEs) have become increasingly important in national and international markets because they contribute to the development of local and national economies. SMEs often face serious challenges when competing with multinational companies. The purpose of this paper is to develop a method for assessing SMEs’ competitiveness. Design/methodology/approach Based on a constructivist epistemology, this study makes an integrated use of cognitive mapping and the measuring attractiveness by a categorical-based evaluation technique (MACBETH). To this end, face-to-face sessions were conducted with a panel of entrepreneurs and senior managers who deal with the challenges of maintaining SME competitiveness every day. The proposed assessment system was tested and validated by the panel members. Findings The methodological processes adopted in this study provide promising results for decision makers seeking to identify the most competitive SMEs. Specifically, the results emphasize, among other points, the importance of innovation and the human dimension to gaining competitive advantages. Research limitations/implications The evaluation system developed in this study is extremely versatile and confirms the usefulness of integrating cognitive mapping and MACBETH to facilitate evaluations of SME competitiveness. However, due to its idiosyncratic and process-oriented nature, generalizations need to be done with caution. Practical implications The proposed method can be valuable to researchers seeking to develop mechanisms for evaluating SMEs’ entrepreneurial performance and include specialized know-how and sensemaking in organizational decision-making processes. Originality/value The integrated use of cognitive maps and MACBETH contributes to a better understanding of how to assess SMEs’ competitiveness. No prior work reporting the use of this dual methodology in this study context has been found.

This research applies the theory of planned behaviour (TPB) to measure the gap between designers' intentions towards heritage conservation and the actual design decisions. It aims at contributing to identify which psychological constructs (attitude, norm, perception of control) are hindering the implementation of sustainable conservation approaches in practice. The results suggest that attitudes have a significant correlation with performed behaviour, and that norms, despite impacting intentions, do not necessarily correlate with the performed actions. Using the TPB to analyse designers' behaviours is an innovative methodological approach that opens new possibilities for the design of interventions targeting behavioural change towards the implementation of sustainable conservation practices in built heritage.

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This paper presents and discusses the selection of a set of core indicators for the sustainable conservation of built heritage. This core set of indicators was selected by following a two-step methodology: 1) first, a comparative analysis of indicators of two building sustainability assessment (BSA) tools with different approaches was performed by using content analysis to identify common priorities; 2) second, a selection of the indicators according to scale, stage of the life cycle, and coverage of core aspects for sustainable development, following the criteria established by the International Organization for Standardization. The results show that even if current methodologies have different structures, terminology, and priorities, they share common principles that promote a more sustainable built environment. However, by being mostly oriented to the intervention and operation phases, these methods do not have direct application as an assessment framework for the sustainable conservation of the built heritage. To overcome this situation, this research presents a concise set of indicators that can support the development of an assessment tool to ensure the sustainable conservation of existing buildings.

The survey and inspection of the state of conservation of buildings is understood as an active process of selecting information to support decision making in the rehabilitation of the built heritage. The development of new technologies applied to the integrated management of the built heritage resulted in digital tools able to support the technicians in on-site procedures. The purpose of this study was to analyse existing methods for the survey and inspection of the state of conservation of ancient buildings. It uses a qualitative methodology, focused on bibliographical survey and comparative analysis. Only methods with identical characteristics were considered: evaluation based on visual inspection of buildings with heritage value. This research shows that structuring information in computer systems is a solution to overcome the main problems pointed out in previous studies related to survey and inspection: expensive, time-consuming, inconsequential procedures and dispersed information. However, this is only valid if computer-based methods are adapted to the different geographic and chronological contexts. Future research may contribute to the development of a method that brings together this added value with a simple but objective way to diagnose the condition of ancient buildings with heritage value.