Bike sharing systems have been installed in many cities around the world and are increasing in popularity. A major operational cost driver in these systems is rebalancing the bikes over time such that the appropriate number of bikes and open docks are available to users. We combine two aspects that have previously been handled separately in the literature: determining service level requirements at each bike sharing station, and designing (near-)optimal vehicle routes to rebalance the inventory. Since finding provably optimal solutions is practically intractable, we propose a new cluster-first route-second heuristic, in which the polynomialsize Clustering Problem simultaneously considers the service level feasibility constraints and approximate routing costs. Extensive computational results on real-world data from Hubway (Boston, MA) and Capital Bikeshare (Washington, DC) are provided, which show that our heuristic outperforms a pure mixed integer programming formulation and a constraint programming approach.
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