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Context: DevOps can be defined as a cultural movement to improve and accelerate the delivery of business value by making the collaboration between development and operations effective. Objective: This paper aims to help practitioners and researchers to better understand the organizational structure and characteristics of teams adopting DevOps. Method: We conducted an exploratory study by leveraging in depth, semi-structured interviews to relevant stakeholders of 31 multinational software-intensive companies, together with industrial workshops and observations at organizations' facilities that supported triangulation. We used Grounded Theory as qualitative research method to explore the structure and characteristics of teams, and statistical analysis to discover their implications in software delivery performance. Results: We describe a taxonomy of team structure patterns that shows emerging, stable and consolidated product teams that are classified according to six variables, such as collaboration frequency, product ownership sharing, autonomy, among others, as well as their implications on software delivery performance. These teams are often supported by horizontal teams (DevOps platform teams, Centers of Excellence, and chapters) that provide them with platform technical capability, mentoring and evangelization, and even temporarily facilitate human resources. Conclusion: This study aims to strengthen evidence and support practitioners in making better informed about organizational team structures by analyzing their main characteristics and implications in software delivery performance.

Keywords:Global Distributed Software Development Agüe Exploratory research Tools and technologies Infrastructure Global software development (GSD) is gaining ever more relevance. Although communication is key in the exchange of information between team members, multi-site software development has introduced additional obstacles (different time-zones and cultures, IT infrastructure, etc.) and delays into the act of communication, which is already problematic. Communication is even more critical in the case of Agile Global Software Development (AGSD) in which communication plays a primary role. This paper reports an exploratory study of the effects of tools supporting communication in AGSD. More precisely, this paper analyses the perception of team members about communication infrastructures in AGSD. The research question to which this study responds concerns how development teams perceive the communication infrastructure while developing products using agile methodologies. Most previous studies have dealt with communication support from a highly technological media tool perspective. In this research work, instead, observations were obtained from three perspectives: communication among team members, communication of the status of the development process, and communication of the status of the progress of the product under development. It has been possible to show that team members perceive advantages to using media tools that make them feel in practice that teams are co-located, such as smartboards supported by effident video-tools, and combining media tools with centralized repository tools, with information from the process development and product characteristics, that allow distributed teams to effectively share information about the status of the project/process/product during the development process in order to overeóme some of the still existing problems in communication in AGSD.

Software Product Line Engineering (SPLE) demands upfront long‐term investment in (i) designing a common set of core‐assets and (ii) managing variability across the products from the same family. When anticipated changes in these core‐assets have been predicted with certain accuracy, SPLE has proved significant improvements. However, when large/complex software product line projects have to deal with changing market conditions, alternatives to supplement SPLE are required. Agile Software Development (ASD) may be an alternative, as agile processes harness change for the customer's competitive advantage. However, when the aim is to scale Agile projects up to effectively manage reusability and variability across the products from the same family, alternatives to supplement agility are also required. As a result, a new approach called Agile Product Line Engineering (APLE) advocates integrating SPLE and ASD with the aim of addressing these gaps. APLE is an emerging approach, which implies that organizations have to face several barriers to achieve its adoption. This paper presents a systematic literature review of experiences and practices on APLE, in which the key findings uncover important challenges about how to integrate the SPLE model with an agile iterative approach to fully put APLE into practice. Copyright © 2011 John Wiley & Sons, Ltd.