Purpose -The purpose of this paper is to understand what Christmas gifts mean to children by examining the features and styles of the letters that children write to Santa Claus.Design/methodology/approach -Contents and style of 314 authentic letters sent by UK children to Santa Claus were analyzed using an underlying interpretive consumer research approach.Findings -Letters to Santa contain expressions of needs, wants, desires, hopes and dreams related to Christmas. The majority of letters were identified as expressions of wants and desires, while only a few letters contained features of needs or dreaming. This implies that for children Christmas seems to be a rather unspiritual festival concerning having things rather than dreams coming true.Research limitations/implications -The generalization of findings is limited to Western welfare societies. Letters are not originally written for research purposes, and therefore lack background information about the writers and their writing situations. Practical implications -Analysis of letters to Santa offers an opportunity to identify the spirit of postmodern consumption with its contradictory aspects, and understand children as consumers. It is essential to recognize and understand the nature of the desires of today's children as they are an influential set of consumers.Originality/value -The paper offers insights about the contemporary Christmas gift giving from the point of view of children. Contrary to previous studies, the central focus of the analysis is on gift request styles and letters as meaningful entities, not just on product categories or brands as such.
This chapter presents an analysis of what consumer in Europe drink and why they drink what they drink. The concept of drinking motives is developed and defined, and analysis of data on drinking motives shows that these can be grouped into two major classes: self-expressive and functional. This distinction is universal and hence applies across Europe. However, the importance of self-expressive as compared to functional motives, as well as the way in which these relate to different beverages, does differ across Europe. Both dimensions are relevant for the motives for drinking non-alcoholic drinks, whereas the self-expression dimension dominates reasons for drinking alcoholic drinks. The Eastern European countries have generally higher scores on the self-expression dimension, indicating that such motives play a bigger role there compared to the other regions. No clear geographical pattern emerged with regard to the functional dimension. Beer and spirits are the alcoholic drinks and tea, water, and juice the non-alcoholic drinks that are related to high scores on the self-expression dimension. Water and juice are the drinks scoring highest on functionality, being mainly related to health, availability, and quenching one’s thirst. The non-alcoholic products scoring low on functionality are coffee, tea, soft drinks, and energy drinks. Analysis of socio-demographic differences resulted in only a few effects. Men, lower education groups, and lower income groups are more likely to drink alcohol for reasons other than self-expression motives (such as to quench one’s thirst). Also, the health motive plays a larger role for older people, and the self-expressive and social motives play a larger role for younger people. The chapter closes with recommendations for the marketing of drink products in Europe.
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