Psychological theories view leadership as a social influence process in which leaders use interpersonal behaviors to motivate followers to contribute to group goals. On the other hand, business-oriented models emphasize the leadership of organizational functions such as strategy, structure, staffing, and work systems. In this article, this distinction is conceptualized as representing the interpersonal how and the organizational what, respectively, and the two perspectives are viewed as complementary ways that leaders can impact organizational performance. Evidence is provided to show how leadership professionals tend to have a bias in favor of one, and corresponding neglect of the other, perspective. A study is then presented to test relationships between behaviors indicative of the how and the what and leadership effectiveness. Based on ratings of 421 senior managers from 4,670 superiors, peers, and subordinates, the results demonstrate the significant and roughly equivalent contributions for both the interpersonal how and the organizational what in predicting the perceived effectiveness of leaders and the unique routes through which each aspect of leadership affects team performance. Implications for research and practice are discussed in terms of integrative, multidisciplinary approaches to understanding and improving leadership.
This chapter contribution describes a program of research investigating leadership in the context of university-based cooperative research centers (URCs). S. Bartholomew Craig, Clara E. Hess, Jennifer Lindberg McGinnis, and Denis O. Gray report the results of four studies. Study 1 used content analysis of qualitative interview data to identify 15 categories of center director performance. Study 2 used the categories identi fi ed in Study 1 to create a standardized multisource (360°) leadership performance assessment instrument, which was subsequently re fi ned to measure 10 dimensions of directors' leadership performance. Study 3 applied cluster analysis to scores from the new instrument to identify four distinct "types" of center directors, based on their patterns of leadership performance. Study 4 investigated the relations between center directors' leadership performance and their personality scores as assessed with the Five Factor Model of personality. Results are discussed in terms of their implications for knowledge of leadership processes within URCs, selection and development of center directors, and for future research efforts. For complementary examinations, see the chapter contributions by Rivers & Gray and by Davis and colleagues on center leaders' industry member marketing practices and relations with university administrators, respectively.
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