Resumoma das causas do insucesso do ERP nas empresas de construção civil é o fato da implantação desse sistema ser uma grande mudança organizacional. O objetivo desta pesquisa é identificar como a implementação do sistema ERP impacta na organização e nos processos gerencias das empresas de construção civil. Foi realizada uma survey em uma amostra de empresas construtoras brasileiras. Os dados foram coletados por meio de um questionário encaminhado por email a dois grupos de empresas: com e sem ERP implantado. A partir da análise estatística discriminante foi possível identificar as variáveis relacionadas ao nível de desenvolvimento dos processos de gestão e as características organizacionais que mais distinguem os dois grupos de empresas. Os resultados revelaram que a implantação do ERP impacta nas variáveis da maturidade organizacional nos seguintes aspectos: visão estratégica, relacionamento com cliente, gerenciamento de recursos humanos, gestão financeira e de TI.Palavras-chave: Empresas de construção civil. Sistema integrado de gestão. Maturidade organizacional. Análise discriminante.
Abstract
One of the causes of ERP failure in construction companies is fact that the implementation of this system requires a major organizational change. The objective of this research work is to identify how the implementation of the ERP system impacts the organization and managerial processes of construction companies. It was based on a survey with a sample of
Paper aims: This paper identifies variables that differentiate the relationship between small and medium-sized construction companies and suppliers; and impact the integration of the supply chain of the construction sector with the aim of obtaining performance gains. Originality: The data was collected through a questionnaire to two specific groups of business: small and medium-sized construction and suppliers. Research method: Survey with a sample of 50 construction companies and 50 suppliers. Through the discriminant analysis it was possible to identify the variables related to the relationship between construction companies and suppliers which distinguish more both groups of business. Main findings: The biggest points of divergence are: operational relationship, degree of commitment with the product cycle, expectation of compliance with the agreement and pressure for a rise in quality. Implications for theory and practice: The researched companies are not committed with the performance of the supply chain in the sector.
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