No abstract

Purpose – The purpose of this paper is to examine the relationship between employees’ perception of authentic leadership and their turnover intention as mediated by employees’ work-group identification (WID) and work engagement. Design/methodology/approach – Structural equation modeling was used to analyze the data from 623 Spanish employees. Findings – Results show that authentic leadership has a negative effect on turnover intention and positive effects on work engagement and WID. The direct relationship between authentic leadership and turnover intention was found to be partially mediated by employees’ work engagement. Practical implications – One of the strongest implications that may be drawn from this study is that authentic leaders can influence employees’ turnover intentions by positively enhancing their engagement. Thus, the study highlights authentic leadership as a key element for retaining valuable employees through the promotion of employees’ work engagement. Originality/value – To the authors’ knowledge, this study is the first to analyze the association between authentic leadership and turnover intention and the meditational effect of work engagement and WID.

No abstract

This research tries to understand the consumer's perception of quality of food and analyze different contributions concerning it. The Testing Model has been designed based on the main dimensions of perceived quality of food, results will emphasize the sensitive perception that permits to assess this quality by the consumer.

Nowadays banks are enhancing major objectives to challenge competition, competitiveness and growth. To comply with these new objectives they have developed new innovative channels of contacts and distribution of financial services to customers relying on the net: ‘the Internet channel’. Based on the ‘Technology Acceptance Model’ this research will evaluate the impact of external latent variables ‘Control’, ‘Innovation’ and ‘Enjoy’ on the internal TAM model latent variables ‘Ease of Use’, ‘Perceived Usefulness’, ‘Attitude towards Using’ and ‘Intention to Use’ in a North American French Banking Environment. Results show a well structured model for on-line banking financial services that complies pretty well with all major criteria of structural equation modeling norms. The ‘Control’ latent variable has a significant effect on the TAM model latent variables ‘Ease of Use and ‘Attitude towards Using’ while ‘Innovation’ has a sole impact on ‘Intention to Use’. The ‘Enjoy’ latent variable has substantial impacts on ‘Ease of Use’, ‘Attitude towards Using’ and ‘Intention to Use’.

Channels of distribution, Satisfaction, Performance, Partial Least Squares (PLS).,  ,

Quality is in the eye of the beholder. Therefore, the firm's marketing strategy must be carried out by taking into consideration not only the consumers' objectively measurable needs and expectations but also their subjective perceptions as to what actually constitutes a quality product. Turning to Olson and Jacoby's distinction regarding the difference between a product's intrinsic and extrinsic attributes, the authors performed the estimation of structural equation models in order to assess the contribution of fruit product attributes to the Spanish consumers' perception of quality. In this article, the authors demonstrate that: (a) perceived quality in fruit products is a multidimensional concept depending on both intrinsic and extrinsic attributes; (b) intrinsic attributes exert a greater influence on perceived quality in fruit products than do extrinsic attributes; and (c) a very limited number of attributes (only seven out of twenty) stand out as being statistically Dra. M a Aránzazu Sulé Alonso is Associate Professor,

No abstract