The traditional view that has predominated in the industrial world has been that of a total clash between economic activity and the protection of the environment. This perception has evolved somewhat and currently environmental considerations have become a fundamental part of business practices. The first step that may help organizations to face these new challenges lies in recognizing the competitive advantages that environmental management systems, EMSs, can bring. This article presents the findings of a recent survey of Spanish firms. The results suggest that a positive relationship exists between the effects of EMSs and improving firms' competitiveness. Copyright © 2003 John Wiley & Sons, Ltd. and ERP Environment
PurposeThe purpose of the paper is to expand on the existing theory of ambidexterity by analysing its implications for organisations that employ total quality management.Design/methodology/approachThe analysis of relevant theoretical and empirical studies on ambidexterity and total quality management enables us to reflect on the common elements, facilitating factors and synergy that exists between both fields.FindingsThanks to the synergy between its principles and practices, total quality management can act as a platform in creating an ambidextrous context, in addition to generating ambidextrous management capabilities and ambidextrous organisational skills. However, no relationship has been found between the application of TQM and structural ambidexterity.Research limitations/implicationsAn analysis of existing studies has enabled the extraction of some proposals which could be used in future research.Practical implicationsThe synergy between TQM principles and practices, their disparate influence on ambidexterity, the range and depth of applying TQM principles and practices – above all those that are included in a human context and the opening of new markets – means that these factors are key elements to bear in mind for those organisations that wish to maximise the potential of TQM in order to foster ambidexterity.Social implicationsGiven the extent to which this type of management has been applied over the last 20 years the social impact of this study is relevant.Originality/valueThis study opens up a new line of research into ambidexterity and, despite the subject having been analysed extensively in conceptual and empirical terms, until now its relationship with total quality management has yet remained unexplored.
En la década de los años noventa, el papel de la tecnología y la innovación en la competitividad empresarial alcanzó un reconocimiento generalizado, que vino acompañado de una doble preocupación: entender y profundizar el conocimiento de las características del proceso innovador y, en consecuencia, definir las políticas de apoyo a la innovación más adecuadas por parte los gobiernos. Este libro presenta, en trece capítulos, los puntos centrales de lo que entendemos que debe ser la gestión y dirección de la tecnología y la innovación en la empresa. Los capítulos vienen a cubrir cinco grandes bloques: los conceptos básicos y la estrategia tecnológica, las herramientas de apoyo a la innovación (creatividad, vigilancia, etc.), la organización y gestión de la innovación, la compraventa de tecnología y las políticas de apoyo. Se trata de un libro concebido para las asignaturas y los temarios de gestión de la innovación y temas afines que se imparten en la universidad. Constituye, sin duda, una herramienta útil para todos aquellos responsables de empresas que deseen profundizar en el tema de la gestión de la tecnología y la innovación. Al mismo tiempo, es de interés para quienes trabajan desde la Administración en la definición o el desarrollo de políticas de apoyo.
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