In this article, we define crisis management as not only a problem, but also an opportunity for leaders to be flexible, creative, and innovative that contributes to social change. In the past, organizational leaders often looked at crisis management as a quick fix or stopgap to <em>business as usual</em>. Empowering internal stakeholders and disseminating useful information that is relevant, valid, timely, and reliable to people within the organization can lead to crisis resolution at the closest point of action and contribute to social change. We look at the primary and secondary stakeholders and stewardship of the employees during the crisis and discuss crisis management as the action research process and the relationship to social change. Moreover, corporate social responsibility from the perspective of the for-profit business leader can be a marketing and branding effort to improve organizational performance from the crisis management process that also contributes to social change.

The focus group interview is a strategy that researchers use across all disciplines from marketing to education and cultural studies. Facilitating a focus group interview is challenging even for experienced researchers. This paper shares the authors’ perspectives on the focus group interview with arguments from the literature along with practical applications. The authors use examples from several of their research studies to discuss a scholarly yet practical approach to plan, conduct, and analyze successful focus groups for the intended audience of doctoral students. In addition to suggestions for facilitating data collection and data analysis for the focus group interview, this paper includes strategies to select the participants, ensure participants show up, engage all the focus group participants, address powerful or authoritative personalities, enhance the synergy of the group, and reach consensus.

One aspect of leadership strategy is the need to account for the core values of the organization. The purpose of this case study was to explore the tribal gaming leader strategies used toward sustainability, an action that leads to tribal economic development and stability. The conceptual framework of situational leadership theory was used to guide the scope and analysis of this study. Six tribal gaming leaders from Oklahoma participated in a focus group session; 7 additional tribal gaming leaders from the same gaming organization participated in individual interview sessions. Member checking was used to strengthen the credibility and trustworthiness of the interpretation of the participants’ responses. Additionally, company documents were reviewed to triangulate the data. Four emergent themes were identified after data analysis: business value, which was attributed to tribal leaders’ alignment to their mission; strategic vision, which included their marketing and overall business environment; collaboration, which was evident wherein the tribal gaming leaders utilized internal and external partnerships to improve local communities and maintain competitive advantage; and communication, which was emphasized for its importance as a daily skill for information sharing.

Diana Raab’s Writing for Bliss is a stimulating book that encourages and supports writing for passion based on reflection, truth, and freedom. The book was authored to provide prompts and techniques for writers on any level. The premise of the book began when Raab discovered writing was a healing mechanism for her and her late grandmother. Raab believes in the purity of writing for change and the seven-step plan as listed in the book. The purpose of this book was to serve as a reference for individuals who may consider transforming their lives through writing.

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