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The order picking process involves a series of activities in response to customer needs, such as the selection or programming of orders (batches), and the selection of different items from their storage location to shipment. These activities are accomplished by a routing policy that determines the picker sequence for retrieving the items from the storage location. Therefore, the order picking problem has been plenty investigated; however, in previous research, the proposed models were based on demand fulfilling, putting aside factors such as the product weight—which is an important criterion—at the time of establishing routes. In this article, a mathematical model is proposed; it takes into account the product’s weight derived from a case study. This model is relevant, as no similar work was found in the literature that improves the order picking by making simultaneous decisions on the storage location assignment and the picker-routing problem, considering precedence constraints based on the product weight and the characteristics of the case study, as the only location for each product in a warehouse with a general layout.

According to the literature review performed, there are few methods focused on the study of qualitative and quantitative variables when making demand projections by using fuzzy logic and artificial neural networks. The purpose of this research is to build a hybrid method for integrating demand forecasts generated from expert judgements and historical data and application in the automotive industry. Demand forecasts through the integration of variables; expert judgements and historical data using fuzzy logic and neural network. The methodology includes the integration of expert and historical data applying the Delphi method as a means of collecting fuzzy date. The result according to proposed methodology shows how fuzzy logic and neural networks is an alternative for demand planning activity. Machine learning techniques are techniques that generate alternatives for the tools development for demand forecasting. In this study, qualitative and quantitative variables are integrated through the implementation of fuzzy logic and time series artificial neural networks. The study aims to focus in manufacturing industry factors in conjunction time series data.

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