This study analyzed the perceptions of both patients and their psychotherapists at the close of psychotherapy as to changes taking place and ideas about what was helpful and not helpful. The participants consisted of 63 outpatients and 28 psychotherapists. Data were secured by administering an open-end questionnaire. Major findings and conclusions were: (a) therapists stressed changes in symptomatic relief and improvement in social relationships, whereas patients focused on self-understanding and self-confidence; (b) patients underlined the opportunity to talk over problems and the "human" characteristics of the psychotherapist as helpful, and therapists highlighted therapeutic technique and support to the patient as most beneficial; (c) expectancy and conceptual disparities about therapy between patient and therapist should be minded to maximize treatment benefits.

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