Three core imperatives are essential for modern businesses and organizations: seamless integration of customer and operational processes, agility, and the ability to change. These imperatives are relevant in view of successfully executing strategic choices, but all too often not satisfied. Businesses and organizations are complex adaptive socio-technical systems and can be viewed from two fundamentally different perspectives: the functional (black-box) perspective and the constructional (white-box) perspective. Management and governance of businesses and organizations regard the functional, black-box perspective, which is inherently ill-suited for addressing the imperatives mentioned. It will be argued that establishing system integration, agility and change requires a focus on the system's design, hence necessitates the constructional perspective. The concept of architecture is considered fundamental for operationalizing the constructional perspective. Next to the more familiar notion of technology architecture, the concepts of business, organizational and information architecture are formally introduced and elucidated. Various domains within these architectures will be highlighted, whereby the importance of coherence and consistency is stressed, especially in view of the ability to change. Collectively, the four architectures are labeled Enterprise Architecture. Finally, enterprise architecture will be positioned as a crucial means for linking strategy development and execution.
A century ago, Taylor published a landmark in the organisational sciences: his Principles of Scientific Management. Many researchers have elaborated on Taylor's principles, or have been influenced otherwise. The authors of the current paper evaluate a century of enterprise development, and conclude that a paradigm shift is needed for dealing adequately with the challenges that modern enterprises face. Three generic goals are identified. The first one, intellectual manageability, is the basis for mastering complexity; current approaches fall short in assisting professionals to master the complexity of enterprises and enterprise changes. The second goal, organisational concinnity, is conditional for making strategic initiatives operational; current approaches do not, or inadequately, address this objective. The third goal, social devotion, is the basis for achieving employee empowerment as well as knowledgeable management and governance; modern employees are highly educated knowledge workers; yet, the mindset of managers has not evolved accordingly. The emerging discipline of Enterprise Engineering, as conceived by the authors, is considered to be a suitable vehicle for achieving these goals. It does so by providing new, powerful theories and effective methodologies. A theoretical framework is presented for positioning the theories, goals, and fundamentals of enterprise engineering in four classes: philosophical, ontological, ideological and technological.
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