This study compared the relative effectiveness of three computer-based formats for displaying Navy system status data. Response speed and accuracy data were collected for each format on four tasks typically performed in a shipboard Combat Information Center (CIC). The three presentation formats were character readout (CRO), text-only, and text-graphics. Results showed the text-only and text-graphics formats produced faster, more accurate performance than the CRO on count and compare tasks; however, no reliable performance differences were found between presentation formats for identify and criterion tasks. Predictions concerning an advantage for the text-graphics format over the text-only format on certain types of tasks were not supported by the study findings. The practical applications and design implications of these findings are discussed.
Fourteen U.S. Navy personnel with Aegis Combat System, Naval Tactical Data System (NTDS), and Non-NTDS operational experience participated in an experiment designed to investigate the impact of proposed workstation designs on operator performance, system usability, and training. Human performance data were collected on a sample of operational procedures typically performed in a Combat Information Center (CIC) for a current Navy Combat System and a prototype workstation. The prototype was developed using specific human factors design principles with the goal of reducing training time, improving operator retention of skills for system operation, reducing errors in system operation, improving operator efficiency (e.g., speed & accuracy of performance), and improving user's satisfaction with the user-computer interface. This paper reports only the preliminary results for data collected from seven subjects who performed procedures using the prototype workstation.
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