Research reveals that organisations in general are keen to provide their staff with the support needed to boost their competency in BIM and subsequently leverage the effectiveness of its implementation. However, employers need a decision-making tool to make better informed investments in specific work-based education and training that addresses the immediate upskilling needs of their employees. Therefore, the aim of this research project is to investigate the significance of Work-Based Education and Training (WBET) needs through the development of an Organisational Upskilling Model (OUM). A comprehensive literature review retrieved 25 hypotheses that were tested for significance from a questionnaire survey completed by 73 AEC professionals working for a large-scale UK engineering consultancy. Based on the current expert sample, the study revealed a holistic inter-organisational agreement that technology training is in high demand. Whereas, the organisational body of knowledge needs only to be better publicised, as employees were unaware of its immediate availability. OUM proved that the most influential variables to BIM Uptake were Attitude (R2 = 0.569 & Q2 = 0.395), User Competency (R2 = 0.523 & Q2 = 0.369), and Organisational Support (R2 = 0.400 & Q2 = 0.233). Informed by their in-house culture, OUM enabled the sponsoring engineering consultant to predict immediate WBET upskilling needs and plan for the required capital investment. However, ‘OUM’ may be applied by any BIM-adopting organisation seeking WBET informed decision-making assistance for better upskilling, continuous improvement, organisational learning, and ultimately business growth.
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