This article proposes a creative approach to cultural intelligence, as an individual’s capability to function effectively under the condition of cultural diversity. Virtual team collaboration, as stimulated by the COVID-19 pandemic, constitutes a novel, culturally diverse context. We explore how cultural intelligence may shed light onto the requirements of post-COVID virtual and hybrid team collaboration. The contribution of this article to cross-cultural management studies is thus conceptual: by using the concept of cultural intelligence creatively and beyond its classic application, we exemplify a way in which cross-cultural management studies remain relevant, in an increasingly virtual world of work wherein people travel less to other countries, wherein collaboration takes place online and remotely, and wherein national cultural boundaries intersect with other cultural diversity factors.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.