This paper identifies and analyzes the existing frameworks for supporting the identification and classification of best practices at an organization level. The major contribution of this paper is the proposition and application of three criteria for analyzing, comparing and classifying the four identified frameworks. The first criterion is based on structural complexity, facilitates defining the scope of initiatives to identify best practices. The second one, based on the framework orientation, permits choosing a framework depending of the type of studied processes. While the third criterion based on organizational levels, permits comparing and classifying the frameworks in terms of the strategic, tactic or operational issues. In conclusion are outlined important aspects in the selection of a framework according to two proposed scenarios: the best practices searching on Organizations of Excellence and the best practices searching on organizations with a similar business model.
RESUMENLa regionalización de la ciencia, tecnología e innovación (CTI) es una de las políticas de desarrollo económico y social de Colombia, siendo una de las razones por las que los territorios se han incrementado los esfuerzos en el fortalecimiento de los sistemas regionales de innovación (SRI) como Sucede en Santander. Esta investigación se centra en el estudio de la influencia de la industria petrolera en el SRI, para identificar el papel de la industria en el desarrollo y consolidación de estos sistemas. La metodología de investigación se dividió en tres etapas: la caracterización de actores y redes, la medición de la influencia científica y tecnológica en el sistema y medir la influencia en otro sector a través de los indicadores de CTI. Se identificó que la industria ha influido en la formación de recursos humanos, producción de patentes y publicaciones, consolidando la capacidad de investigación y desarrollo, y la cooperación regional. Contribuyó a romper la integración teórica de las principales características de los actores de la ISR y para responder a la pregunta: ¿Cuál ha sido la influencia de las industrias en el SRI? Proporcionar una metodología replicable. Y una contribución práctica en la identificación de acciones de la industria que contribuyen a la consolidación de la ISR, que puede ser mejorado y replicado en otros sectores y regiones.Palabras clave: Sistema Regional de Innovación. La industria petrolera. Indicadores de CTI. Santander.
ABSTRACTRegionalization of science, technology and innovation is one of the policies to promote economic and social development in Colombia, whereby territories have increased their efforts in strengthening regional innovation systems (RIS). This is the case of Santander. In order to identify the role of industries in development and consolidation of these systems, this research studies the influence of the oil industry in its RIS. This work wasdone in three stages: characterization of actors and networks, measurement of scientific and technological influence on the system and measurement of it in another industry using STI indicators. We found that this industry has influenced on formation of human resources, patents and publications production, capacity building to R&D and regional cooperation. From a theoretical approach, it contributes to integrate of the main characteristics of actors in RIS and to provide an answer to the question What has been the influence of the industries on the RIS? Supplying a replicable
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