In order to contribute to the development of knowledge about PMO, a systematic review has been conducted using several search engines. Based on specific criterion, several articles were selected for analysis. The thematic analysis method has been used to analyze and synthesize all the data collected. The results of this study have allowed to draw a time line evolution of PMO along with the main periods that characterize it. Moreover, it showed the existence of multiple forms of PMO that could be implemented by organizations and that can be associated to specific functions. It is a clear indication of the existence of diversified opinions about PMO in terms of typologies and functions. Each organization must focus much more on determining the role that the PMO will play and try to adapt its functions and responsibilities to fulfill its needs and be able to ensure positive impact. Simply put, in order to participate in performance improvement, the PMO implementation must be done with a perfect consideration of the organization characteristics.
The Project Management Office (PMO) is an emerging organizational structure that contributes to the improvement of both project and organizational performances, and project management maturity. Like worldwide, the PMO implementation represents a major challenge for Moroccan organizations due to several factors.. In order to explore the different aspects of PMO implementation, we adopted a qualitative approach based on conducting a set of interviews with PMO managers and experts who have implemented or have been part of a team in charge of implementing PMO. The results of the study have shown that this implementation goes through some generic steps in most cases, and the roles and functions assigned to the PMO are generally identical within the host organizations. One of the main factors influencing the PMO implementation is the top management support, seen through the organizational positioning and decision-making authority granted to the PMO. Moreover, the organizational culture and the degree of openness to innovations are determining factors too. Overall, the main challenges in PMO implementation remain change management and the maintenance of an ongoing support over time.
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