The study aimed to determine the students' level of satisfaction on the services of the Graduate School of Ilocos Sur Polytechnic State College along professional services, school facilities, and learning environment. It further determined the profile of the respondents in terms of age, sex, civil status, position, employment status, number of years in teaching and type of school employed in. The profile was correlated to their level of satisfaction. The weaknesses of the services were identified as basis in the development of an Improvement Plan. The study is a descriptive research employing correlational and developmental methods. A sample size of 120 graduate students were selected randomly with a questionnaire as an instrument in obtaining data that were treated using frequency count and percentage, simple bi-variate correlation, and Cronbach Alpha. Results show that the profile of the respondents are of varying background. The three services considered in the study obtained a high satisfaction level. Years of teaching is a determinant of satisfaction on professional services while position shows significant effect on their satisfaction of school facilities and learning environment. The accessibility of books and computers in the library and dormitories were identified as areas that require improvement.
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