This research deals with the implantation of IT enterprise applications in Small and Medium Enterprises (SMEs). It comprises two main phases. The first phase aims at deepening the existing understanding of the process of adoption and implantation of IT Enterprise applications in SMEs. Besides a literature review this phase includes the realization of case studies and interviews of the different players in the adoption and implantation process. The second phase aims at producing models and methods to guide SME in implantation of IT enterprise applications. This phase follows is being carried out under the Design Science Research (DSR) paradigm.This document presents the advances and results obtained in understanding the problem and determines the work to be done soon. The main findings to date are: Government regulations are the main motivations for implanting IT enterprise applications in SMEs, the cost is not the main selection parameter for SMEs with previous experience in applications, it is necessary a person inside the company that knows the core of the business, to save costs it is not necessary to migrate all the data of previous solutions
Nowadays, for micro, small, and medium enterprises (SMEs), acquiring generic enterprise IT applications existing in the market, it is more convenient than developing a custom one. Now, the challenge is to search, select, hire, implanting (go-live) and provide continuous maintenance of the enterprise IT application that meets the needs of the enterprise. The problem is the lack of methodologies that cover this process (especially for SMEs), and those that exist are rarely available to the public. The objective of this article is to identify the process of implantation of an enterprise IT application in medium-sized enterprises. For this, an exploratory case study was carried out in an enterprise that changed the application. In this study, we interview the personnel involved in the implantation process and analyse the documentation generated. The result of this exploratory case study identifies the main motivations, difficulties and lessons learned in the implantation project. Also, an implantation process of an enterprise IT application emerged. This process consists of three phases (pre-implantation, implantation, and post-implantation) and a set of cross-cutting concerns (leadership & communication, change management, and project management). The phases have 13 stages (pre-implantation-5, implantation-6, and post-implantation-2). This article ends with a discussion of it.
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