This paper describes a continuing study which uses a mixture of qualitative and quantitative research methods to identify factors which facilitate organizational and other types of collaborative learning. In this study, such learning is termed 'social learning', and refers to those factors which enable the sharing of knowledge and practice, and which foster generative learning. This paper's specific focus is on the roles played by job satisfaction and morale in collaborative learning.The study to date has undertaken research in three settings: a tactical headquarters, a single service strategic headquarters; and a joint services strategic headquarters. The study's long term aim is to develop architectures to support the development of organizational and information systems that enhance organizational learning and facilitate knowledge management.
This paper reports on research conducted by the Enterprise Social Learning Architecture (ESLA) team of the Defence Science and Technology Organisation. The ESLA team is investigating collaborative social learning within the Australian Defence Organisation (ADO). Social learning is tightly coupled to knowledge management. Three studies in three different settings have been conducted to date. The studies have provided multi-layered findings about social learning, and validated the use of ethnography for this purpose. Preliminary findings arc discussed in this paper in terms of identified enablers and motivators for effective social learning and knowledge management. Although the paper deals with the defence environment, the findings can be generalised to other organisational settings, as the study deals with understanding the issues inherent in building sustainable and adaptive learning organisations.
This paper describes findings from a four-year research study which used a mixture of qualitative and quantitative research methods to identify factors that facilitate social learning and collaborative knowledge development. Social learning includes those factors which enable transmission of knowledge and practice and which foster generative learning. This paper's specific focus is on the facilitators of team building that support knowledge sharing and knowledge development.
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