Environmental, Social, and Governance (ESG) criteria are novel and exciting tools of corporate disclosure for decision making. Using quantitative and qualitative analyses, the present study examined the key characteristics and trends of ESG controversies in the European market. At the same time, it identified the controversies’ determinants. A bibliometric analysis was the qualitative method employed on the data derived from Scopus using Biblioshiny software, an R package. The quantitative analysis involved an international sample of 2278 companies headquartered in Europe from 2017–2019 being studied using a Generalized Linear Model. The findings of this research highlighted the role of the “S” and the “G” dimensions of the ESG controversies as the most crucial in affecting controversies. Women are under-represented in the business hierarchy, but their natural characteristics such as friendliness and peaceability lead to a low level of illegal business practices. However, independent of gender, executives have personal gains that they want to satisfy. Thus, executives may become involved in unethical practices and harm their colleagues and the business’s reputation. On the other hand, democracy emerged as one of the most disputed factors. Democracy gives people the voice to express themselves and publicly support their ideas without restrictions. Although, the regression results showed that democracy is not always operated as the “pipe of peace” and can affect, to some extent, controversies.

The COVID-19 pandemic and the subsequent increased use of digital tools can be seen as an incentive for small and medium-sized enterprises (SMEs) to adapt to the digital age. SMEs, whose resilience and adaptability had already been tested during the previous period of the global financial crisis, were called upon to face a new emergency. The aim of this paper is twofold: (i) to investigate the evolution of digital transformation in small and medium enterprises during the pandemic of COVID-19 and (ii) to highlight the main research trends of digital transformation in the post-pandemic era. To approach these issues, a bibliometric analysis based on R package was conducted and examined 765 articles that were published in the timespan of 2014–2022. In the current bibliometric analysis, a range of indicators were applied, such as co-citation analysis of both sources and institutions, the annual scientific production, country collaboration map, world tree map and Multiple Correspondence Analysis. The bibliometric software of Biblioshiny and VOSviewer were used as the main tools to process the data and contributed to the visualization of the results. Findings of the research show that emerging technologies such as blockchain, artificial intelligence, machine learning and 3D printing have started integrating SMEs in their business models. In addition, the technology–organization–environment framework (TOE) has emerged as a niche theme in the research field of digital transformation of SMEs. The above reveals the willingness and the effort of SMEs to adapt to the new circumstances created by the pandemic of COVID-19, by transforming their business models from conventional to digital one. The social media model is also highlighted, as a new product development of SMEs during the crisis of pandemic of COVID-19. The intention to adopt both TOE business model and social media are significantly influenced by emerging technologies and can raise the awareness of government to support SMEs in this effort.

PurposeThe purpose of this paper is to provide to the Board of Directors and CEOs of a firm to be aware of and accountable for the information they provide to the public. As long as the quality of the companies’ public information is high, it will be able to retain its investors as well as to obtain new ones more easily.Design/methodology/approachThis paper introduces a Multi-Criteria Decision Aid (MCDA) tool with the use of the PROMETHEE II method to formulate an alternative aggregate ESG quality approach. We conduct comparisons in a sectorial and regional based perspective during different exam periods before and after the implementation of International Financial Reporting Standards (IFRS), in an attempt to provide a robust framework for corporate disclosure reporting.FindingsThe findings are of particular interest to both scholars and decision-makers, including providers of corporate governance indices and rating agencies. The innovation of this paper lies among others in using the MCDA method with the ESG framework, which proposes a combination of qualitative and quantitative criteria, enabling experienced and/or not experienced analysts to avoid manipulating techniques in business information.Research limitations/implicationsThe sample of companies based on the US and Europe companies incorporating only large-sized ones.Practical implicationsFindings are of particular interest to both scholars and decision-makers including providers of corporate governance indices and rating agencies.Social implicationsBetter understanding features pay key importance for increasing the “quality” information in firms financial statements, especially after the use of IFRS in reporting standards.Originality/valueThe authors proceed to analysis using a multiple perspective use that is decomposed into the following options: (a) Time-period oriented option, (b) Regional-oriented option and (c) Sectoral-oriented option respectively.

The unprecedented conditions of restrictive measures that were suddenly imposed in 2020 due to the outbreak of the COVID-19 pandemic affected business activity globally. To deal with the consequences that were caused by the pandemic, most SMEs had to adopt strategies which will enhance their development and footprint in the business arena. With this study, we aim to propose a theoretical approach, via bibliometric analysis, of a new business model innovation that will be based on the triple-win formula of strategic agility, ambidexterity, and open innovation. Open innovation can help SMEs develop their ambidexterity and agility capacity and become more efficient, which can contribute to gaining competitive advantage. To approach this issue, a bibliometric analysis was conducted based on 606 articles that were published in the timespan of 2008–2021. The bibliometric analysis used various indicators such as the scientific production in the studied field, h-Index, co-occurrence collaboration, Multiple Correspondence Analysis (MCA), keyword analysis, and thematic mapping. Biblioshiny and VOSviewer were used to process the data, and contributed to the visualization of the results. Of the 476 sources that were analyzed, most of the articles were published by Journal of Business Research; British scholars are those with the highest number of citations on the topic. This research provides insights related to the state of the art of the study area under analysis and highlights the gaps, which contributed to the building of a new business model innovation that will integrate not only ambidexterity and strategic agility, but open innovation, too. The new business model can help SMEs quickly adapt in the new business environment created by the past successive series of crises, such as the most recent financial crisis and the COVID-19 pandemic.

Within the last few decades, the issue of the environmental performance of European financial institutions has become a significant feature of their strategic plans. Financial institutions can contribute through their own activities and investments, and also through their relationship with economic sectors and consumers, in decreasing environmental footprint. The purpose of this research is to investigate the determinants that affect the environmental performance of European financial institutions. Financial markets have been selected as the main research field for this study, as it presents an opportunity for environmental policy and is useful in view of the need for a wider range of policy instruments. Moreover, on a more practical level, financial institutions can interact with the environment in several ways, such as investors, innovators, valuers, powerful stakeholders, and polluters. The study is based on a mixed methodology approach, which integrates: (i) bibliometric analysis based on R package and (ii) panel data analysis with the assistance of a generalized linear model (GLM). Findings show that socioeconomic, governance, and technology factors positively affect the environmental performance of European financial institutions. Moreover, the incorporation of alternative energy sources, such as renewable energy in the corporate function, is a requirement for greening the financial institutions. The above can guide financial institutions to develop the appropriate strategies for decreasing their environmental footprint, improving their operational efficiency, and becoming more attractive and competitive in the market.