With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems.A key requirement for the success and adoption of such systems is that users must trust system choices or even fully automated decisions. To achieve this, explanation facilities have been widely investigated as a means of establishing trust in these systems since the early years of expert systems. With today's increasingly sophisticated machine learning algorithms, new challenges in the context of explanations, accountability, and trust towards such systems constantly arise. In this work, we systematically review the literature on explanations in advice-giving systems. This is a family of systems that includes recommender systems, which is one of the most successful classes of advicegiving software in practice. We investigate the purposes of explanations as well as how they are generated, presented to users, and evaluated. As a result, we derive a novel comprehensive taxonomy of aspects to be considered when designing explanation facilities for current and future decision support systems. The taxonomy includes a variety of different facets, such as explanation objective, responsiveness, content and presentation. Moreover, we identified several challenges that remain unaddressed so far, for example related to fine-grained issues associated with the presentation of explanations and how explanation facilities are evaluated.

Latency and cost of Internet-based services are encouraging the use of application-level caching to continue satisfying users' demands, and improve the scalability and availability of origin servers. Despite its popularity, this level of caching involves the manual implementation by developers and is typically addressed in an ad-hoc way, given that it depends on specific details of the application. As a result, application-level caching is a time-consuming and error-prone task, becoming a common source of bugs. Furthermore, it forces application developers to reason about a crosscutting concern, which is unrelated to the application business logic. In this paper, we present the results of a qualitative study of how developers handle caching logic in their web applications, which involved the investigation of ten software projects with different characteristics. The study we designed is based on comparative and interactive principles of grounded theory, and the analysis of our data allowed us to extract and understand how developers address cache-related concerns to improve performance and scalability of their web applications. Based on our analysis, we derived guidelines and patterns, which guide developers while designing, implementing and maintaining application-level caching, thus supporting developers in this challenging task that is crucial for enterprise web applications.

Meeting performance and scalability requirements while delivering services is a critical issue in web applications. Recently, latency and cost of Internet-based services are encouraging the use of application-level caching to continue satisfying users' demands and improve the scalability and availability of origin servers.Application-level caching, in which developers manually control cached content, has been adopted when traditional forms of caching are insufficient to meet such requirements. Despite its popularity, this level of caching is typically addressed in an ad hoc way, given that it depends on specific details of the application. Furthermore, it forces application developers to reason about a crosscutting concern, which is unrelated to the application business logic.As a result, application-level caching is a time-consuming and error-prone task, becoming a common source of bugs. Among all the issues involved with application-level caching, the decision of what should be cached must frequently be adjusted to cope with the application evolution and usage, making it a challenging task. In this paper, we introduce an automated caching approach to automatically identify application-level cache content at runtime by monitoring system execution and adaptively managing caching decisions. Our approach is implemented as a framework that can be seamlessly integrated into new and existing web applications. In addition to the reduction of the effort required from developers to develop a caching solution, an empirical evaluation showed that our approach significantly speeds up and improves hit ratios with improvements ranging from 2.78% to 17.18%.

Collective self-adaptive systems (CSAS) are distributed and interconnected systems composed of multiple agents that can perform complex tasks such as environmental data collection, search and rescue operations, and discovery of natural resources. By providing individual agents with learning capabilities, CSAS can cope with challenges related to distributed sensing and decision-making and operate in uncertain environments. This unique characteristic of CSAS enables the collective to exhibit robust behaviour while achieving system-wide and agent-specific goals. Although learning has been explored in many CSAS applications, selecting suitable learning models and techniques remains a significant challenge that is heavily influenced by expert knowledge. We address this gap by performing a multifaceted analysis of existing CSAS with learning capabilities reported in the literature. Based on this analysis, we introduce a 3D framework that illustrates the learning aspects of CSAS considering the dimensions of autonomy, knowledge access, and behaviour, and facilitates the selection of learning techniques and models. Finally, using example applications from this analysis, we derive open challenges and highlight the need for research on collaborative, resilient and privacy-aware mechanisms for CSAS.