In the power market, deregulation lets the position of market participants change. The market is driven by customers, not utilities. Thus utilities need to provide value-added services based on IT(Information Technology) for customers. Many different types of value-added services are already appeared in power markets and some of them has shown positive results. In these services, one of the most important resources is AMR(Automatic Meter Reading) data. It is getting more important in these days, because it contains the usage data for calculating cost and the information to analyze the various events in consumer's site. In domestic case, utilities also should treat the AMR data as a strategic asset of the future market and study how to make the useful value-added services. Especially, developing the service to reduce the bill/cost can bring the positive effect for customers as well as utilities. Customers can reduce the bill through the service and utilities can reduce the cost of generation, transmission, delivery and so on. In this paper, we introduce the process of developing the PCCS(Power Consumption Consulting System) pilot system as the value-added service system to help consumers use the electric power efficiently and practically.
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