A growing body of research is drawing attention to the material practices that support verbal exchanges and cognitive processes in collective sensemaking. In this study, building on an ethnographic study of a design consulting firm, we develop a process model that accounts for the interplay between conversational and material practices in the transition from individual to group-level sensemaking, and we begin to unpack how the "materialization" of cognitive work supports the collective construction of new shared understandings. Sensemaking is commonly understood as a process in which individuals or groups attempt to interpret novel and ambiguous situations (Weick, 1995). The process begins when people confront events or tasks they cannot readily interpret using available mental structures (Kiesler & Sproull, 1982). Collective sensemaking occurs as individuals exchange provisional understandings and try to agree on consensual interpretations and a course of action (Weick, Sutcliffe, & Obstfeld, 2005). Scholars generally agree that individual and group-level sensemaking processes are related, in This cirticle is the result of a thoroughly collaborative coauthoring process. We thank all managers and employees at Continuum, and in particular Gianfranco Zaccai, president and chief design officer. We gratefully acknowledge the continuous and encouraging support and insightful feedback of Kimberly D. Elsbach. We gratefully acknowledge the helpful comments of Daved Berry,

Design thinking comprises an approach to problem solving that uses tools traditionally utilized by designers of commercial products, processes, and environments (e.g., designing a new car or the layout of a new airport). While design thinking was originally introduced as an approach that would work best when infused into the culture of an organization, most early studies of design thinking focused on identifying the specific tools and methods that might be used to solve management problems. Only recently have researchers examined how the implementation of design thinking might relate to organizational-level constructs, such as organizational culture. In this review, we examine empirical research (mostly from the past decade) that relates the practice of design thinking to the development of culture in organizations. Through this review, we identify how the use of specific design thinking tools supports the development of specific organizational cultures and vice versa. In addition, we identify how using design thinking tools produces emotional experiences and physical artifacts that help users to understand why and how specific cultures support the effective use of specific tools. Together, our review findings suggest that the experiential nature of design thinking tools and cultures (i.e., that they require people to actively engage in hands-on work) allows them to support one another. On the basis of this insight, we develop a general framework for organizing design thinking research and identify a number of avenues for future research that might advance our understanding of design thinking in organizational contexts.

The entrepreneurial growth literature is extensive, but research focusing on questions such as how firms grow, why they grow according to different patterns, how the decisions about growing or not growing are made, and the contextual dimensions within which growth takes place, has been neglected. This annual review article explores such issues: it suggests that there is a greater need to understand the processes that underlie entrepreneurial growth. In particular, we need to know more about how the entrepreneur's cognitive processes shape growth (i.e. microfoundations of growth), how they access and configure resources to achieve growth (i.e. the resource orchestration underpinning growth), whether these are influenced by a wider variety of contextual dimensions than previously recognised, and how these influence different patterns and types of growth

This is the accepted version of the paper.This version of the publication may differ from the final published version. Permanent repository link:http://openaccess.city.ac.uk/4607/ Link to published version: http://dx.doi.org/10.1111/j. 1468-2370.2012.00330.x Copyright and reuse: City Research Online aims to make research outputs of City, University of London available to a wider audience. Copyright and Moral Rights remain with the author(s) and/or copyright holders. URLs from City Research Online may be freely distributed and linked to. SUMMARYIn this paper, we review research on product design in the broad domain of business studies.We highlight established and emerging perspectives and lines of inquiry, and organize them around three core areas, corresponding to different stages of the design process (design activities, design choices, design results). We identify and discuss avenues for further research at the intersection of these bodies of research, and we argue that management scholars possess conceptual and methodological tools suited to enrich research on design and to effectively pursue lines of investigation only partially addressed by other communities, such as the construction and deployment of design capabilities, or the organizational and institutional context of design activities.2 IntroductionThe last decade has seen a rising interest in design among scholars in management and organization studies. While early contributions from management scholars mostly appeared on specialized outlets (e.g. Dumas and Mintzberg 1989, 1991), more recent work investigating the practices that underlie how products are designed has been published increasingly on journals of more general orientation (e. Previous reviews on design-related research in the broad domain of business studies (e.g.gBloch 1995; Walsh 1996; Noble and Kumar 2010) have generally focused on past work within specific scholarly communities (e.g. consumer behaviour, technology and innovation).Even a recent attempt to review and reconceptualise research on design restricted its search to marketing journals (Swan and Luchs 2011). In this paper, we provide a more comprehensive portrayal of past research in business studies, by systematically reviewing extant literature on product design in different fields of the business studies, including marketing, innovation, organization studies, and operations and technology, and, by doing so we outline 3 opportunities to enrich our understanding of the phenomenon associated to new avenues for research lying at the intersection of different streams of research.In the first part of the paper, we highlight established and emerging lines of inquiry, and we discuss their theoretical underpinnings and contributions to our overall understanding of the phenomenon. In the second part of the paper, we emphasize potential benefits to be gained by more intense cross-fertilization among perspectives and lines of inquiry. We point to promising avenues for further research, suggest possible research methods, and argue how...