This study examines how structural aspects of online brand communities can contribute to the brand building capacity of the community using network theory. Predictions about the degree to which various structural factors are associated with emotional attachment to the community and other outcome measures are made. Results show that several structural characteristics play an important role in creating emotional attachment and contributing to relationship maintenance. Thus, the fi ndings support the use of network theory for understanding how brand communities operate. It is also found that certain structural factors have Lee et al
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.