No abstract

No abstract

Technology and innovativeness have played an important role in service industries because of the competitive state, especially in developing countries. While using innovative technologies such as self-checkouts in stores is seen as advantageous in many aspects for retailers, if customers cannot adopt it, the usage of in stores becomes disadvantageous. However, the literature offers limited knowledge about the customers' adoption of self-checkouts in spite of its value for the survival of firms. Therefore, understanding what factors affect individuals' intention to use self-checkout systems has been a need for both practitioners and researchers. This study aims to spot out the determinants of intention to use self-checkout systems in a supermarket chain. In this regard, this study employs the technology acceptance model (TAM) to which the constructs technology anxiety, technology self-efficacy, compatibility, and knowledge are incorporated into the original model. The results of the analysis of the data (N=281) reveals that: (i) technology self-efficacy and knowledge are positively related to two beliefs, perceived ease of use and perceived usefulness, (ii) compatibility is positively associated with perceived usefulness, (iii) perceived usefulness is positively related to attitude, and (iv) attitude is positively associated with intention to use.

Developments in information and communication technologies disrupt the traditional media ecosystem. New media has led to the emergence of many digital platforms such as Netflix. Netflix has become very popular nowadays all over the world. Hence, this paper aims to reveal the determinants of intention to use Netflix based on the technology acceptance model. For this purpose, a survey of 251 respondents in Istanbul was conducted. The findings indicate that (i) self-efficacy and knowledge is positively related to perceived ease of use (PEOU), (ii) knowledge and PEOU is positively associated with perceived usefulness (PU), (iii) PU predicts attitude, (iv) attitude predicts intention to use, and (v) technology anxiety attenuates the positive effect of PU on attitude.

Organizations' ability to cope with environmental uncertainties, threats, crises, and unexpected events depends on their resilience capacity. Resilience is to survive after a hard and distressful event. The concept, which is a research topic in a wide range of disciplines, has begun to be scrutinized recently in organizational science and the literature in this area is still in the developmental stage. This also indicates the need for studies on organizational resilience. The studies to be done in this area will provide important contributions to the literature and will be the basis for the future empirical studies. In this context, this study is aimed to provide a contribution to meet this need and tried to clarify i) what organizational resilience is, ii) the dimensions of organizational resilience, iii) the actions and reflexes of the resilient organizations in the event of any disruptive event or crisis, which affect the performance and business continuity, and iv) the features and abilities of the resilient organizations in terms of some other organizational concepts such as strategic planning, knowledge management and innovation.