The quality of patient safety evaluation provides important results for patients, doctors, and managers because it determines hospitals’ capabilities to enhance the medical quality and influences the development of nonmedical error. The aim of this study is to propose a fuzzy multicriteria decision model to evaluate the quality of patient safety in hospitals in Taiwan. The staff and committees of 4 hospitals from southern Taiwan were invited, and these hospitals were evaluated based on 5 indicators from the human factors perspective. Fuzzy Technique for Order Performance by Similarity to Ideal Solution (TOPSIS) methods are examined in the proposed model. The results show that not only the supervisor's commitment but also the hospital's patient safety enhancement capability should be taken into account in a competitive environment.
This study was undertaken to identify factors affecting perception of the importance and practice of patient safety management strategies among hospital employees in Taiwan. Importance-performance analysis enables management to evaluate and identify the major strengths and weaknesses of a hospital's key success factors. This work attempts to show the usefulness of an importance-performance analysis grid in evaluating hospital patient safety from employee perspectives in Taiwan. The authors identified a list of 19 items from patient safety literature reviews, and each item was rated using a 5-point Likert scale. Responses were obtained from 236 usable questionnaires. The importance-performance grid showed that nine items fell into the “Keep up the good work” quadrant, two items fell into the “Concentrate here” quadrant, six items fell into the “Low priority” quadrant, and two items fell into the “Possible overkill” quadrant. The findings suggest that the vision of the supervisor is necessary in order to better match organizational characteristics and enhance medical quality. The results are useful in identifying areas for strategic focus to help hospital managers develop patient safety strategies.
Ahstract-To explore the intellectual structure of risk management research in the last twelve years, the most crucial publications, most influential scholars, as well as the correlations among the publications of these scholars were identified. In this study, bibliometric techniques (citation analysis and cocitation analysis) were used to investigate the intellectual pillars of the risk management literature. By analyzing 28,415 citations of 815 articles regarding risk managment, published from 2002 to 2013 and obtained from the Science Citation Index and Social Sciences Citation Index databases, a knowledge network of risk management studies was mapped. The mapping results can be used to help identify the direction of risk management research and provide a valuable tool for researchers to access the literature in this field.
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