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Disease diagnosis is a critical task which needs to be done with extreme precision. In recent times, medical data mining is gaining popularity in complex healthcare problems based disease datasets. Unstructured healthcare data constitutes irrelevant information which can affect the prediction ability of classifiers. Therefore, an effective attribute optimization technique must be used to eliminate the less relevant data and optimize the dataset for enhanced accuracy. Type 2 Diabetes, also called Pima Indian Diabetes, affects millions of people around the world. Optimization techniques can be applied to generate a reliable dataset constituting of symptoms that can be useful for more accurate diagnosis of diabetes. This study presents the implementation of a new hybrid attribute optimization algorithm called Enhanced and Adaptive Genetic Algorithm (EAGA) to get an optimized symptoms dataset. Based on readings of symptoms in the optimized dataset obtained, a possible occurrence of diabetes is forecasted. EAGA model is further used with Multilayer Perceptron (MLP) to determine the presence or absence of type 2 diabetes in patients based on the symptoms detected. The proposed classification approach was named as Enhanced and Adaptive-Genetic Algorithm-Multilayer Perceptron (EAGA-MLP). It is also implemented on seven different disease datasets to assess its impact and effectiveness. Performance of the proposed model was validated against some vital performance metrics. The results show a maximum accuracy rate of 97.76% and 1.12 s of execution time. Furthermore, the proposed model presents an F-Score value of 86.8% and a precision of 80.2%. The method is compared with many existing studies and it was observed that the classification accuracy of the proposed Enhanced and Adaptive-Genetic Algorithm-Multilayer Perceptron (EAGA-MLP) model clearly outperformed all other previous classification models. Its performance was also tested with seven other disease datasets. The mean accuracy, precision, recall and f-score obtained was 94.7%, 91%, 89.8% and 90.4%, respectively. Thus, the proposed model can assist medical experts in accurately determining risk factors of type 2 diabetes and thereby help in accurately classifying the presence of type 2 diabetes in patients. Consequently, it can be used to support healthcare experts in the diagnosis of patients affected by diabetes.

There is a consistent rise in chronic diseases worldwide. These diseases decrease immunity and the quality of daily life. The treatment of these disorders is a challenging task for medical professionals. Dimensionality reduction techniques make it possible to handle big data samples, providing decision support in relation to chronic diseases. These datasets contain a series of symptoms that are used in disease prediction. The presence of redundant and irrelevant symptoms in the datasets should be identified and removed using feature selection techniques to improve classification accuracy. Therefore, the main contribution of this paper is a comparative analysis of the impact of wrapper and filter selection methods on classification performance. The filter methods that have been considered include the Correlation Feature Selection (CFS) method, the Information Gain (IG) method and the Chi-Square (CS) method. The wrapper methods that have been considered include the Best First Search (BFS) method, the Linear Forward Selection (LFS) method and the Greedy Step Wise Search (GSS) method. A Decision Tree algorithm has been used as a classifier for this analysis and is implemented through the WEKA tool. An attribute significance analysis has been performed on the diabetes, breast cancer and heart disease datasets used in the study. It was observed that the CFS method outperformed other filter methods concerning the accuracy rate and execution time. The accuracy rate using the CFS method on the datasets for heart disease, diabetes, breast cancer was 93.8%, 89.5% and 96.8% respectively. Moreover, latency delays of 1.08 s, 1.02 s and 1.01 s were noted using the same method for the respective datasets. Among wrapper methods, BFS’ performance was impressive in comparison to other methods. Maximum accuracy of 94.7%, 95.8% and 96.8% were achieved on the datasets for heart disease, diabetes and breast cancer respectively. Latency delays of 1.42 s, 1.44 s and 132 s were recorded using the same method for the respective datasets. On the basis of the obtained result, a new hybrid Attribute Evaluator method has been proposed which effectively integrates enhanced K-Means clustering with the CFS filter method and the BFS wrapper method. Furthermore, the hybrid method was evaluated with an improved decision tree classifier. The improved decision tree classifier combined clustering with classification. It was validated on 14 different chronic disease datasets and its performance was recorded. A very optimal and consistent classification performance was observed. The mean values for accuracy, specificity, sensitivity and f-score metrics were 96.7%, 96.5%, 95.6% and 96.2% respectively.

Smartphone addiction is increasingly affecting the masses and is negatively impacting the younger generation. Several researches have been done to study the impact of internet and smartphone addiction. However no work has been done to predetermine academic performance from smartphone addiction using data mining techniques. A total of 222 University students participated in the questionnaire. The survey questionnaire consisted of demographic information, internet access pattern and smartphone addiction pattern. Data was analysed using machine learning techniques using classification models. The results further encouraged us to find the correlation between smartphone addiction and academic performance. Pearson’ correlation was used to establish that smartphone usage had a negative impact on academic performance. Additionally other attributes like internet connectivity and active involvement in outdoor sports activities were investigated. Experimental results confirmed a negative correlation of these attributes with academic performance. The findings were of immense use and could be used to reduce the internet addiction amongst the student community and also enhance their academic performance

Customization of products or services is a strategy that the business sector has embraced to build a better relationship with the customers to cater to their individual needs and thus providing them a fulfilling experience. This whole process is known as customer relationship management (CRM). In this context, we extensively surveyed 138 papers published between 1996 and 2021 in the area of analytical CRM. Although this study consisted of papers from different business sectors, a fair share of focus was directed to the telecommunication industry and generalized CRM techniques usages. Different science and engineering-based data repositories were studied to ascertain significant studies published in scientific journals, conferences, and articles. The research works on CRM were considered and separated into IT and non-IT-based techniques to study the methods used in different business sectors. The main target behind implementing CRM is for the better revenue growth of the company. Different IT and non-IT-based techniques are used in the analytical CRM area to achieve this target, and researchers have been actively involved in this domain. The purpose of the research was to show the impact of IT-based techniques in the business world. A detailed future course of research in this area was discussed.

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