Collaboration through sharing competencies and resources has been a key approach to both creating new competitive environments, as well as achieving the needed agility to rapidly answer to market demands. Establishing proper collaborative networks for service-enhanced products is challenging considering the wide diversity of business operations and involved resources. The creation of software solutions to support such collaboration is an effortintensive task, especially when these solutions are designed to run in the cloud and when they are required to be highly customisable to different end-user scenarios. In this paper we describe how a cloud-based platform can support the creation of software solutions for the collaborative development and operation of highly customised and service-enhanced products. The platform has been designed based on numerous key requirements that have been generated from the analysis of different business scenarios from various use cases/domains, as well as general key requirements a cloud based platform should provide to support collaboration among organisations.
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