Children are among the most frequent users of the Internet, yet searching and browsing the web can present many challenges. Studies over the past two decades on how children search were conducted with finite and predetermined content found in CD-ROM applications, online digital libraries, and web directories. However, with the current popularity of the open Internet and keyword-based interfaces for searching it, more critical analysis of the challenges children face today is needed. This paper presents the findings of our initial study to understand how children ages 7, 9, and 11 search the Internet using keyword interfaces in the home. Our research has revealed that although today's children have been exposed to computers for most of their lives, spelling, typing, query formulation, and deciphering results are all still potential barriers to finding the information they need.
This paper presents the results of a large-scale, qualitative study conducted in the homes of children aged 7, 9, and 11 investigating Internet searching processes on Google. Seven search roles, representing distinct behavior patterns displayed by children when interacting with the Google search engine are described, including Developing Searchers, Domain-specific Searchers, Power Searchers, Non-motivated Searchers, Distracted Searchers, Rule-bound Searchers, and Visual Searchers. Other trends are described and selected to present a view of the whole child searcher. These roles and trends are used to make recommendations to designers, researchers, educators, and parents about the directions to take when considering how to best aid children to become search literate.
Children want to find information about their world, but there are barriers to finding what they seek. Young people have varying abilities to formulate complex queries and comprehend search results. Challenges in understanding where to type, confusion about what tools are available, and frustration with how to parse the results page all have led to a lack of perceived search success for children 7-11 years old. In this paper, we describe seven search roles children display as information seekers using Internet keyword interfaces, based on a home study of 83 children ages 7, 9, and 11. These roles are defined not only by the children's search actions, but also by who influences their searching, their perceived success, and trends in age and gender. These roles suggest a need for new interfaces that expand the notion of keywords, scaffold results, and develop a search culture among children.
Elementary-age children (ages 3-13) are among the largest user groups of computers and the Internet, so it is important to design searching and browsing tools to support them. However, many such tools do not consider their skills and preferences. In this paper, we present the design rationale and process for creating the searching and browsing tool for the International Children's Digital Library (ICDL), the results from a user study evaluating it, and the challenges and possibilities it presents for other children's interfaces.
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