This paper proposes The Use of KPI in Group Decision Support System Model of ICT Projects Evaluation at Local Government Agency in Indonesia. This study is a part of the attempt to improve local government performance in Indonesia, especially for Local Government Agencies (SKPD) involved in Decision Support System (SPK), which should be optimized through Information Technology. Different from the prior research, in this paper we try to describe how to determine KPI in an ICT project at local government agency and the applicable evaluation model. Generally, this paper will discuss how to make an performance indicator, so that the output of an ICT project product can result the expected outcome, benefit, and impact. Furthermore, it will be explained in regard to the Group Decision Support System (GDSS) evaluation model by considering the applicable legislation aspect, which facilitates decision makers such as: Government Institution Executives, ICT Managers Unit, Business Process Owner Unit, and Society represented by Regional House of Representative, to give assessment or evaluation upon the implementation of ICT Projects at Local Government Agency. As the research support, survey and interview have been conducted to stakeholders in decisionmaking. The proposed model is expected to be able to give ideas and solutions in evaluating ICT Projects done at local government agencies in Indonesia.
BUMDes Makmur Bersama adalah sebuah badan usaha milik desa yang berada di Desa Balian Makmur Kecamatan Mesuji Raya Kabupaten Ogan Komering Ilir Sumatera Selatan. Sampai saat ini BUMDes Makmur Bersama telah memiliki empat unit usaha yaitu pengkalan penjualan gas elpiji, BRI Link, warung, dan unit Simpan Pinjam. Selama ini BUMDes Makmur Bersama belum memiliki alat bantu teknologi dalam pengolahan data-datanya, pengolahan data masih menggunakan cara tradisional, bahwa setiap traksaksi pembelian, penjualan, pembayaran, penyewaan, dan traksaksi-traksaksi lainnya masih dicatat dalam buku catatan biasa. Akibat sering terjadi keterlambat dalam membuat laporan, baik laporan tentang kemajuan sampai pada laporan keuangannya. Untuk itu, Kegiatan Program Insentif PkM mencoba membantu dengan memberikan salah satu solusi yaitu menyiapkan aplikasi Satu Atap yang akan membantu tiap-tiap unit usaha untuk mengolah datanya sampai pada pembuatan laporan, sehingga kinerja unit usaha akan lebih efektif karena pihak manajemen memiliki kemudahan untuk mengontrol dan mengawasi. Kegiatan pengabdian ini berhasil memberikan pemahaman kepada para perangkat desa khususnya petugas akan pentingnya pengolahan data yang terdigitalisasi.
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