According to prior research, local food purchases at anchor institutions (AIs) support community development and food system resilience. AIs are placed-based organizations, such as schools, universities, and hospitals, that support their communities by virtue of their mission. The COVID-19 pandemic presents a unique opportunity to examine how these institutions can support food system resilience during a period of increasing food insecurity and supply chain disruptions. This study uses mixed methods, including interview and survey data, to investigate how foodservice operations at New England AIs adapted to COVID-19 and supported local food systems throughout the pandemic. The findings demonstrate that AIs experienced shortages of everyday food items among their broadline distributors—large, national distributors that carry a wide variety of food products. However, AIs adapted to these shortages and found alternate sources for these products thanks to mutually beneficial relationships with local producers. Having relationships with both local and national distributors was an important source of functional redundancy within institutional food supply chains, reducing institutions’ reliance on a single supplier and enhancing their resilience. This finding suggests that local purchasing relationships help AIs adapt to systemic disruptions, further incentivizing farm-to-institution programs. This study also found that AIs engaged in a wide array of food access initiatives during the pandemic, including pop-up grocery stores and serving free or reduced-price meals. These initiatives supported staff members and communities through food shortages and increased food insecurity. We suggest that these diverse food access initiatives, some of which were created in response to COVID-19 and many of which were in place before the pandemic, are an accessible way for AIs to support food system resilience in capacities beyond procurement.
Our research team interviewed owners or managers (n =10) of commercial (restaurants, caterers, food hubs) and institutional (schools, hospitals) foodservice businesses in Vermont in the summer and fall of 2020 to gather information about their experiences and response to the COVID-19 pandemic. This article discusses the information sources they utilized to make decisions about operating procedures and business strategies as the pandemic unfolded. Though this is not a comparative analysis to other states, Vermont had strong networks and support systems in place before the onset of COVID-19 that were poised to respond quickly as events unfolded. In addition, these interviews highlighted the importance of both formal and informal information sources, which filled different niches in the information ecosystem.
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