To respond quickly to changing market requirements, businesses need to increase the level of agility in all phases of the business process engineering chain. Business process (BP) modeling is the first and most important phase in this chain. Designing a new and redesigning an existing process model is a highly complex, time consuming and error prone task. In this work, we contribute to BP modeling by i) analyzing the usage scenarios and identifying the types of queries which facilitate the design and increase quality of newly created BP models and ii) devising an approach to support querying in BP modeling.
Moving towards a global market of services requires flexible infrastructures that will deal with the inevitable semantic heterogeneity that occurs during the negotiation that precedes the trading of a service. In order to reach an agreement, the negotiating parties need to understand the concepts describing the Quality of Service (QoS) terms which are part of the Service Level Agreement (SLA). The use of semantic annotations can increase the level of flexibility and automation, allowing the two parties to use their own terminology as long as it is related to the commonly understood conceptual model. This paper discusses how SLA negotiation will benefit from the use of a lightweight backwards compatible semantic annotation mechanism.
Semantic Business Process Management (SBPM) aims, among other advantages, to facilitate the reuse of knowledge related to the definition of business processes, as well as to provide an easier transition from models to executable processes by applying semantic technologies to BPM. In this article the authors focus on extending the scope of knowledge being reused from executable processes to semantic models' scope. This is done by providing some methodological extensions to existing BPM methodologies in order to take advantage of semantic technologies during business process modeling.
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