The goal of this study was to assess the extent to which the scholarly literature on employment interviewing is reflected in the deliberations and decisions of Human Rights Tribunals in Canada. We reviewed human rights cases reported in the Canadian Human Rights Reporter from 1980 to 2003. All cases involving charges of discrimination alleged to have occurred during a face‐to‐face employment interview were included for analysis (N = 75). Findings suggest that while tribunals give great importance to the standardization of the entire interview process across all candidates, they largely neglect the importance of job analysis as the foundation for job descriptions and interview questions. Résumé Dans cette étude, nous examinons les cas de violation aux droits de la personne publicés entre 1980 et 2003 dans la revue Canadian Human Rights Reporter. Nous analysons plus précisément les cas relatifs aux plaintes pour discrimination (N = 75) enregistrés lors des entrevues d'emploi directes. L'objet de I'étude est de déterminer jusqu'à quel point les contributions contenues dans la littérature savante sur les entrevues d'emploi sont prises en compte dans les délibérations et les décisions des tribunaux canadiens des droits de la personne. L étude montre que bien que les tribunaux accordent une grande importance à la standardisation de tout le processus de I'entrevue, ils sous‐estiment grandement le rôle que I'analyse de I'emploi peut jouer dans la description des postes et les questions d'entrevue.

This study was conducted to allow the end-users of groupware systems to voice their opinions about the systems. Thirty one-on-one interviews were carried out with members of different organizations and who used different groupware systems. The qualitative data was analyzed and several consistent themes emerged in response to the questions we asked regarding the expectations of the system and the variables that fostered or hindered the successful adoption of the system. Results indicated that many expectations of the users had not been met by the system, and that the variables of enough training and technical support while in the initial stages of learning to use the systems were by far the most important in the adoption process.