The days of needing keyboards to avail a service are over. Users today use chatbots or voice assistants to interact with systems. Chatbots provide intelligent and adapted answers. The goal of a chatbot is to establish a productive conversation between humans and machines. For each user query that is considered input, the chatbot responds with an answer. From helping doctors manage their schedules to answering simple questions from the public, chatbots have proven to be very useful in healthcare. The global pandemic caused by the coronavirus has changed everyone's life and has affected it differently. People must be kept informed on various aspects. Purpose of this article is to discuss the implementation and model of a telegram-based chatbot system, which helps people understand the facts, precautions, preventive measures, and various other aspects related to the coronavirus. The bot also focuses on a person's mood and provides mental health support.
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