The patient's satisfied is an indicator that can be used to see the quality of health services. A health service can be said to be of high quality if it satisfies the expectations of the patient. Good service quality will form user commitment to reuse a service. The purpose of this study was to determine the effect of outpatient satisfaction on interest in revisits at Hospital X in Madiun City. This research is a quantitative analytic study with a cross sectional approach. This study was conducted on 100 outpatients at Hospital X in Madiun City using a questionnaire. The data collected were analyzed by univariate and bivariate. The chi square test was used in bivariate analysis. The results showed that 99% of outpatients were satisfied with the services provided and 97% of patients who were interested in making revisits. However, there was no effect of outpatient satisfaction on the interest in revisits at Hospital X in Madiun City (p Value = 1,000).
Abstrak: Teknologi pencatatan elektronik untuk presensi mahasiswa dapat menjadi solusi yang meminimalisir kekeliruan pada proses pencatatan dan rekap kehadiran. Perekapan presensi ini mempermudah proses pencatatan kehadiran mahasiswa secara terkomputerisasi agar data kehadiran langsung masuk ke komputer untuk selanjutnya mudah dilakukan pengolahan data presensi. Tujuan dari penelitian ini adalah untuk mengevaluasi sistem yang digunakan oleh user. Metode yang digunakan dalam penelitian ini adalah study evaluasi dengan menggunakan framework yaitu Technology Acceptance Model (TAM). Terdapat beberapa parameter yang dilakukan evaluasi sistem dengan menggunakan tools ini yaitu terkait dengan Perceived Ease of Use (PEOU), Perceived Usefulness (PU), Behavioral Intention (BI), Actual Usage (AU). Mengenai penerapan sistem Dashboard, mayoritas responden siswa memberikan rata-rata sangat setuju pada komponen Perceived Ease Of Use (PEOU) sebesar 78%, Perceived Usefulness (PU) sebesar 73.8%, Behavioral Intention (BI) sebesar 76.8%, Actual Usage (AU) sebesar 78.87%. Sistem yang digunakan berdampak pada pelaksanaan monitoring kehadiran mahasiswa dalam perkuliahan. Staff administrasi dan akademik beserta mahasiswa bisa dengan cepat mengetahui informasi presensi yang direkap dalam sistem. Selain itu atasan juga dapat mendapatkan data dan informasi dari absen tersebut sebagai dasar kebijakan pengambilan keputusan. Abstract: Electronic recording technology for students' student presence can be a solution that minimizes errors in the process of recording and attendance recap. This presence recording makes it easier to process the computerized attendance of students so that attendance data directly enters the computer so that it is easy to process attendance data. The purpose of this study is to evaluate the system used by the user. The method used in this study is an evaluation study using the framework of the Technology Acceptance Model (TAM). There are several parameters that are evaluated by the system using these tools, which are related to Perceived Ease of Use (PEOU), Perceived Usefulness (PU), Behavioral Intention (BI), Actual Usage (AU). Regarding the application of the Dashboard system, the majority of student respondents gave an average of strongly agree on the Perceived Ease of Use (PEOU) component of 78, Perceived Usefulness (PU) of 73.8, Behavioral Intention (BI) of 76.8, Actual Usage (AU) of 78.87. The system used has an impact on the implementation of monitoring the presence of students in lectures. Administrative and academic staff and students can quickly find out the presence information that is recapitulated in the system. In addition, superiors can also get data and information from these absences as a basis for decision making policies.
Currently, the patient registration system at the Primary Health Care (PHC) in Malang City still uses a manual registration system with various existing problems, like the emergence of queues and patients jostling in the waiting room, so it takes longer for health services. This study aimed to design a prototype application for online patient registration at the Malang City Health Center. The method used is Research and Development Prototyping. The manufacturing stages start from (1) the identification of basic needs, (2) developing a working prototype, (3) using a prototype (trial), and (4) revising and improving the prototype. The instrument used in this study was an interview guide conducted with two Heads of PHC (Dinoyo and Rampal Celaket) and nine Registration Officers at two Health Centers to determine the need for designing a prototype online registration application. Observations were made regarding the existing IT systems (Hardware and Software) in both PHC, the facilities and infrastructure that support IT systems (rooms, internet networks, etc.) and the documents supporting the processes. The results of this prototype design were in the form of a list of functional and non-functional requirements, business process flow diagrams, data flow diagrams, Entity Relationship Diagrams, and Interface Design, including programming language and user interface. Based on the results of the online patient registration prototype design, it enters the initial stage of using a system design that is by user needs but has yet to reach the implementation stage. However, this prototype can be used as a reference in developing an integrated online registration system with existing information systems at the PHC. Keywords: Prototype, Online Registration, Smartphone, Primary Health Care, Patient
Background: RME is one of the information subsystems connected to other information subsystems in the health service facility, such as patient registration activities. The purpose of this study is to evaluate the readiness of PHC in Malang to use online registration applications. Methods: Quantitative descriptive research was used. The research was conducted in 15 PHCs in Malang in June 2021. The population in this study were all patients, all heads of PHCs, and all Medical Record Officers (MRO) at PHCs. The respondents were 15 physicians, 27 MRO, and 330 patients from 15 PHCs seeking medication. The data was measured using a questionnaire designed for patient groups and healthcare provider groups in PHCs per the available literature. Additionally, the scalability and repeatability coefficients for the survey questions are employed in the validity test. The response to questions was presented as an average value. Results: In accordance with the average Likert Scale, the Head of PHC (4,2), MRO (4,15), and patients (4,18) were all ready to use online registration. The study's findings about PHC revealed that 100% of PHC in Malang had adequate human resources, an effective operating system and application, a supporting computer, and a budget. Only around 50% of PHCs have an online registration policy, though. Conclusion: All PHCs and patients were ready to use online registration. According to this study, all PHCs should be ready to prepare facilities and infrastructure and implement online registration.
Latar Belakang Stimulasi dini perkembangan motorik kasar pada anak di Indonesia perlu dioptimalkan, namun seringkali stimulasi yang dipilih orang tua masih keliru. Hal ini dapat disebabkan oleh kurangnya pengetahuan ibu akan jenis stimulasi yang dapat dipilih. Baby walker sering dipilih kebanyakan orang tua dalam menstimulasi fase berjalan pada anak, sedangkan balance bike justru belum banyak diketahui orang tua sebagai suatu jenis stimulasi motorik saat anak sudah bisa berjalan. Tujuan penulisan artikel ini adalah memberikan gambaran efek stimulasi dini menggunakan baby walker dan balance bike pada fase perkembangan anak. Metode: Artikel ini merupakan scoping review. Artikel menggunakan pencarian dari beberapa database CINAHL, ScienceDirect, ProQuest dan ClinicalKey. Pencarian menggunakan kombinasi dari beberapa kata kunci: “baby walker”, “balance bike”, dan “child”. Hasil: Sebanyak 13 artikel terpilih disajikan dalam artikel ini. Hasilnya menunjukkan bahwa penggunaan baby walker berisiko tinggi mengalami kelainan berjalan dan risiko kecelakan saat anak memakai baby walker, sementara itu balance bike relatif aman dan dapat meningkatkan keseimbangan anak. Kesimpulan: Baby walker tidak efektif sebagai stimulasi berjalan pada bayi karena banyak dampak buruk, hal ini berbeda dengan balance bike yang memberi manfaat, sehingga direkomendasikan sebagai stimulus.
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